At Dashdoc, we’re on a mission to accelerate the transport industry’s digitalization, automation and decarbonation with an outstanding Transport Management System.

Dashdoc is a transport management platform for self-operated or subcontracted transports. It’s the backbone that centralizes and shares all data linked to transports. Our users can connect the platform to any third-party software.

A key differentiation axis of Dashdoc is the network effects : carriers invite shippers, who in turn invite more carriers, and so on.

You are the owner of the customer acquisition and retention ‘s technology. You have a direct impact on all growth metrics: revenue growth, retention, conversion, etc.

Mission:

Your work will aim at improving our unfair advantage against competition (Dashdoc’s network effect) by building key internal tools on top of our data and processes.

You aim at reaching a double digit growth on:

• booking per sales

• prospect to customer conversion rate out of Dashdoc Network.

Responsibilities:

Build a strong and robust back office to support amazing processes:

• For Sales: To facilitate prospection out of Network effect and crossed data (we already measure a 5,6 x faster conversion out of Network)

• For Sales Ops: Integrate existing tools like Hubspot, Intercom, backoffice systems and maintain the data mapping between all of them to optimize our Go-to-market processes.

• For customer acquisition: Guide invited users to the “Ahah moment” to convert them into customers. Gamify our referral program

• For Marketing: Facilitate Marketing actions, internationalization and autonomy to increase conversion rates

• For Customer Success: leverage our data and improve our back office to get an insane customer retention

• Technical Proficiency: Experience as a full stack engineer. We use Python (Django) on the backend and Typescript (React) on the frontend.

• Integration Experience: Ability to integrate and synchronize various tools (Hubspot, Intercom, backoffice systems).

• Outcome-First Mindset: Focus on the business impact of initiatives.

• Proficiency in English: Excellent command of English, both written and spoken.

• Autonomy: Ability to work independently and take initiative.

• Problem-Solving: Strong analytical skills to identify issues and develop effective solutions.

• Communication: Ability to clearly communicate technical concepts to non-technical teams.

• Adaptability: Willingness to learn new technologies and adapt to changing requirements.

• Screening Interview

• In-Depth Interview

• Technical Test

• Interview with Founders

• Team Meeting

Join Dashdoc and actively participate in transforming the road transportation industry by leveraging your technical skills to empower our teams and enhance our product!