Our teams are organized according to business expertise and work in synergy with all the divisions.
Our strength lies in collaboration: we work together, share ideas and combine our skills to achieve our goals.
🙌🏽
Hiflow
Overview
Employee breakdown
Operations
33.0%
Product and Dev
24.0%
Sales & Marketing
17.0%
International
17.0%
Finance & HR
9.0%
En chiffres
100
employees across Europe
International Teams
Starting 2020, Hiflow expanded into Europe with the opening of Belgium, followed by Spain (2022) and Italy (2024).
To adapt to local specificities, the international teams are made up of:
-
A Country Manager, to steer strategy and support team growth, as well as oversee strategic sales negotiations,
-
Sales and Customer Success Managers, in charge of forging commercial partnerships with major players in the automotive sector,
-
Operations Officers, who ensure the smooth running of transport operations and manage relations with independent drivers.
Rencontrez Marta, Account Developer Spain
Marta arrived in 2022 as the team's first employee in Spain!
She played a key role in opening up this new market, establishing the first commercial partnerships and working closely with our Product, Tech and Operations teams in developing Hiflow in Spain.
Rencontrez Rafa, Account Manager
After founding and growing his own company in the mobility sector, Rafa joined Hiflow in 2024 as Country Manager for Spain.
An entrepreneur at heart, he is helping us to conquer this new market, in particular by defining, structuring and implementing a strategy based on local challenges.
Operations Teams
Reporting to Maxime, our COO, the Operations Division comprises 5 teams whose role is to coordinate and provide logistical support for all deliveries.
-
The Transfer Ops team ensures that deliveries run smoothly for all customers.
-
The HUB team is responsible for supporting and monitoring the operations of our customer Ayvens.
-
The Partner Ops team develops and coordinates the network of independent professional drivers.
-
The Customer Ops team ensures delivery quality and customer satisfaction.
-
The CSM ( Customer Success Manager) team is in charge of day-to-day support and customer satisfaction.
Rencontrez Maxime, COO
After working in the FoodTech industry, Maxime joined Hiflow in 2023 as Chief of Operations to meet the new challenges associated with the company's growth.
On a day-to-day basis, he supervises 4 operational teams, participates in the smooth running of the logistics flow and implements a robust strategy to support Hiflow's long-term development.
Rencontrez Inès, Team Leader Quality
Starting in the summer of 2021, Inès began her career with Hiflow in the Transfer Ops department.
Her desire to develop her customer expertise led her to specialize in operational relations with some of our customers.
When the Operations division was restructured, Inès was promoted to Quality Team Leader.
Product Team
Équipe Produit
Our Product team designs, deploys and optimizes our digital platform, according to the needs of our users - customers, professional drivers and internal teams - and in line with Hiflow's strategic objectives.
A multi-disciplinary team made up of:
-
a CPO
-
Product Managers, including a Product Builder (nocode)
-
QA Testers
-
a Data Scientist
-
a Product Designer
Rencontrez Jules, Lead PM
Having joined the Product team as Product Manager, Jules is involved in the development and improvement of our digital platform.
Inspired by the Discovery Discipline, this collaborative team works on a daily basis with the business teams to respond to customer issues and problems associated with our service.
Sales & Marketing Teams
The Sales team supports growth by developing commercial partnerships and maintaining a trustworthy relationship with our current clients. It is made up of:
-
KAM - Key Account Manager - in charge of key accounts,
-
Regional Managers in charge of local development.
Supporting our sales team and expanding our commercial opportunities is the role of our Marketing team.
They are responsible for developing and executing strategies to attract, engage and retain our clients and partners.
HR & Finance
The support teams work for all the divisions, in France and across Europe:
-
The HR Team manages the entire employee life cycle, from recruitment to training, administration and career management. Its role is to implement an HR policy that engages teams.
-
The Finance Team is responsible for ensuring the company's financial health and monitoring the accounts.
Rencontrez Justine, Directrice RH
As Human Resources Director, Justine's mission is to ensure a good employee experience and to develop a company-wide collective culture.
She is involved in a number of areas, including recruitment, training, skills development, management of organizational processes, as well as administrative and legal aspects.