Employee breakdown
Technical team
48%
Customer team
30%
Product team
22%
Mindbaz
Overview
Mindbaz brings together 3 main departments :
🟨 The Technical team
Led by Pierre-Yves, co-founder and CTO of Mindbaz, the Technical team includes frontend developers, backend developers, devops and the data team.
🟨 The Customer team
Sebastien, co-founder and CEO, is in charge of customer satisfaction. An important indicator for Mindbaz. He manages the sales team and customer service.
🟨 The Marketing / Product team
Coralie, co-founder and COO, is in charge of product evolutions and new products. Product managers, designers and marketing managers are part of this team.
In numbers
15 %
of our team is in Spain
Tech Teams
👉 Software
The team develops and maintains Mindbaz products. Between the project design and testing phases, it ensures that apps are delivered on time and comply with quality objectives.
👉 Devops
The team is at the heart of the infrastructure. It manages all the servers and takes care of automating management. The team implements internal solutions and develops external solutions around email / smtp services.
👉 Data
The team is in charge of managing and updating the data platform. It is responsible for the consistency of the data stored in the database. They also take part in the technical design of new products/services.
“At Mindbaz, developers aren’t alone. From cross-testing to code reviews, it's the team as a whole that is responsible for delivering a quality product. ”
Bastien, Front end Developer
“We want to extract intelligence from our data to create new features.”
Grégory, Head of data
Customer Teams
👉 Sales department
Mindbaz sales team is in charge of sales prospecting in France and in Europe. Customer satisfaction and promoting the development of a French SaaS are at the heart of their tasks.
👉 Customer Service
The Customer Success team puts customers at the center of Mindbaz. From the signature, with a simple and interactive onboarding, to the daily programming of the campaigns, the Account Managers provide advice and support on email and deliverability issues. The Customer Success team also develops the Mindbaz tool, thanks to its middleman position between customers and the internal technical teams.
“The team supports our customers while actively participating in helping the platform evolve. Each member of the customer service team rapidly acquires skills in email and deliverability. ”
Bruno, Head of deliverability & Customer success
Product Teams
👉 Product Team
The Product team makes Mindbaz tools evolve and optimizes the user experience daily. It designs, prioritizes and guarantees the quality of future features.
👉 Marketing team
The Marketing team promotes Mindbaz products from exchanges with each division on several channels. It helps share email best practices and deliverability with high-value-added content.
“We expect our employees to have ideas, ambition, a desire to share and take initiative. ”
Coralie, Co-founder and COO
“The advantage of working at Mindbaz is that we have a lot of autonomy. Teams trust each other, it’s the quality of the work we produce that counts. ”
Rachel, Lead Product Manager
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