Shipup

Shipup is a multi-national SaaS company, co-founded in 2016, with the mission to help e-retailers provide the best post-purchase experience.

The idea was to address the omnipresent paradox of e-commerce: retailers spend billions to acquire new customers whilst 80% of their business is generated by former consumers. The loyalty of e-commerce brands is strongly correlated to the security and speed of delivery: this is where Shipup comes into play.

Shipup opened its first office in Paris in 2018 and raised 6 million euros (series A) in 2020 to stimulate its international development (Europe & USA), high-potential markets.

Shipup envisions a world where brands keep their promises along the entire customer journey. Therefore, its vision is to create the best post-purchase experience for eCommerce brands, globally.

Its unique and multicultural team has at least one thing in common: Customer Experience Obsession!

From a 3-person company to a scale-up of 50+ people, all of our coworkers share five values. These values guide us in our day-to-day decisions, actions, and company culture.

Our guiding principles:

• Fostering a fun workplace where connections thrive
• Ensuring a secure work environment without sudden change
• Maximizing well-being
• Achieving consistently high quality: striving for more - striving for better
• Embracing flexibility with our flexible remote policy and the great work-life balance
• Celebrating diversity