Meet Virginia, Expert SEPA Services
EBA CLEARING
Overview
We develop ideas together, within and across teams, across our various locations and in close cooperation with our user community. We have an open mind and an open ear toward each other, and toward our users and stakeholders so we can deliver the proactive customer service that our users expect.
To build community beyond our work projects, we are passionate about our happy workplace initiatives, such as our buddy programme for new colleagues, green initiatives, corporate volunteering, well-being workshops, and social events.
Key numbers
8 years
Average seniority of the team
The Service Development and Management (SDM) Team
The Service Development and Management (SDM) Team is responsible for the evolution of existing services, as well as the design and development of new services.
“Working at EBA CLEARING, one of most important providers of payment infrastructure in Europe, gives you a look into the future of the payments industry. And you get to work in a multicultural environment with colleagues from all over the world.”
Virginia, Expert SEPA Services, SDM
“I started at EBA CLEARING as a software tester but wanted to pursue a career in data science. EBA CLEARING helped me get the training – and gave me that opportunity.”
Abhishek, Data Analyst, SDM
“A trusting work environment is a thriving one.”
Anneliese, Manager User Relations, SDM
The Operations Unit (OPS)
The Operations Unit (OPS) is responsible for the business administration and monitoring EBA CLEARING’s payment services. Core activities include clearing and settlement, service monitoring, customer support, crisis and incident management, business continuity, data and statistical reporting, operational IT management, integration of new participants and release and resilience testing.
““Everything we do has a huge impact on the whole payments ecosystem and on millions of people – that makes my work meaningful and exciting!””
Fernando, Team Leader, Operations Unit
The ACS Unit
The ACS Unit (User Administration & Corporate Secretariat) provides corporate secretariat services for EBA CLEARING and the Euro Banking Association (EBA) and is responsible for the user administration of the payment services operated by EBA CLEARING.
“At EBA CLEARING I work with people from all over the world. That has fostered my creativity, my cultural awareness and multi-lingual skills.”
Israel, ACS Expert