Customer Success Manager

CDI
Levallois-Perret
Salaire : Non spécifié
Télétravail fréquent
Éducation : Bac +5 / Master

Wezen
Wezen

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Le poste

Descriptif du poste

The solutions engineer team faces the following challenges: Implement Wezen for our clients and drive innovation.

Client oriented projects

Each solutions engineer is responsible for its own clients. It means that you will be responsible for the success of your projects.
To achieve so you will handle the following tasks:

  • Understand clients environment and processes
  • Build plans to integrate Wezen platform within this organization
  • Define users onboarding strategy
  • Supervise operations

Product oriented projects

Solutions engineers are also responsible for the improvement of the Wezen platform.
To achieve so you will handle the following tasks:

  • Drive development projects with outsourced providers
  • Collect users feedback then provide analysis
  • Check new features quality before the kick-off in production
  • Suggest improvements

Profil recherché

Must have:

  • Graduated from an engineering school

  • Experience: from junior to 5 years

  • Great analytical skills

  • Tech Lover

  • Fluency in English

  • Ability to discuss with a wide range of profiles (Developers, Translators, Copywriters, Clients)

Nice to have

  • Fluency in French

  • Previous experience in a start-up

  • Experience using Salesforce Commerce Cloud, Akeneo or Adobe Experience Manager

  • Experience in a foreign country


Déroulement des entretiens

  • No more cover letters!
  • One interview with a senior member of the Wezen Team
  • One interview with Wezen General Manager

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