Who we are
Artefact is a leading global consulting company dedicated to accelerating the adoption of data and AI to positively impact people and organizations. We specialize in data & AI transformation and data marketing to drive tangible business results across the entire enterprise value chain for our clients. 

Artefact offers the most comprehensive set of data-driven solutions per industry, built on deep data science and cutting-edge AI technologies, delivering AI projects at scale in all industry sectors. From strategy to operations, we offer an end-to-end approach and solutions: data strategy, data quality and governance, data platforms, AI Factory, data-driven customer experience and marketing ROI. Our 1500+ employees operate in 22 countries (Europe, Asia, Americas, Middle East, Africa) and we partner with 1000+ clients, including some of the world’s top 300 brands such as Heineken, Mars, Samsung and L’Oréal.

What you will be doing
As a Senior HR Operations Specialist, you’ll report to the HR Manager, who also focuses on HR business partnership, and collaborate closely with other members of the HR team, including those in administration and recruitment. Your role will involve ensuring smooth and compliant HR administration while managing a wide range of HR operations. Key responsibilities include coordinating the onboarding process, overseeing contract and payroll management, handling visa and regulatory administration, and more.

You’ll be one of the few people in the organisation who gets to be in touch with everyone in the company. Therefore it’s important you feel comfortable to connect with people on any level and are a great communicator. Together with your HR colleagues and the wider staff team, you constantly work on improving the employee experience. You can follow processes and bring others along in it, but also are able to proactively improve them. 

Your responsibilities will include:

• Leave and Absence Management: you will be responsible for maintaining and processing data related to vacation, leave, and sick days, ensuring accurate reporting and compliance with company policies.
• Employment Contract Management: you will manage the processes related to drafting, renewing, and amending employment contracts, ensuring all changes are documented and implemented correctly.
• HR Systems and Data Administration: updating and managing employee data in HR systems, addressing system-related inquiries, and proposing improvements will be part of your day-to-day tasks.
• Payroll and Employee Data Management: you will handle updates for payroll, maintaining records and processing all personnel changes related to mutations and payroll in the system.
• HR Policies and Standard Inquiries: providing guidance and acting as a point of contact for employees on standard HR policies, such as salaries, leave, and contract terms.
• Onboarding and Offboarding Coordination: overseeing and administering the onboarding and offboarding processes to ensure smooth transitions for employees.
• Pension Administration: you will manage pension-related processes, ensuring timely updates and compliance.
• Visa, IND, and 30% Ruling Administration: tracking critical dates for ongoing IND & visa cases, assisting with visa applications and 30% tax ruling processes.
• Payroll Process Ownership: as the process owner, you will collaborate with payroll partners and internal stakeholders to ensure smooth and compliant payroll processing.
• Process Improvements and Compliance: you will initiate process improvements, ensuring the accuracy of documents like the employee handbook and parental leave policies, while supporting compliance with labor laws and reporting requirements.
• Support for Immigration and Regulatory Processes: managing activities within the IND portal and assisting with visa and immigration-related cases.

What we are looking for
You’ll be a perfect fit for this role, if you are a proactive, problem solver with a keen eye for detail and able to handle the chaos and ad hoc nature of a dynamic scale up environment. We can promise no day is the same and there won’t be time to get bored in this broad HR role. If you have a passion for ensuring operational excellence, you can eat your heart out!
A few things we expect and love to be in place: 

• Full-time availability (40 hours per week) 
• A bachelor’s degree in Human Resources, Business Administration, or a related field.
• A minimum of 5 years of experience in a similar HR operations role. 
• Strong knowledge of Dutch labor laws as well as familiarity with visa and immigration processes, and basic knowledge of payroll systems.
• Multiple years experience working with HR systems & digital tools, being tech savvy will help you a lot in this role. 
• You are a coordinator at heart and an organizational and administrative champ who likes to continuously improve processes alongside organizational developments.  
• A proactive problem-solver with excellent project management skills, you have the ability to manage multiple priorities and deliver results.
• Preferably fluent in both Dutch and English, in any case fluent in written and spoken English. While English is the primary language used within our company, this role requires a strong command of Dutch. From the start, you’ll need to confidently navigate Dutch professional documentation and communication with ease.
• A collaborative approach to working with colleagues and teams. You communicate well with team members and stakeholders alike.

Why you should join us:

• Learning and development: Work closely with a dynamic HR Manager and cross-functional teams to refine and lead HR processes..
• Career growth opportunities: we're committed to your professional development. With a focus on continuous learning and promotions, you'll have ample opportunities to advance your career at Artefact.
• Culture of celebration: we take pride in our work and celebrate successes together. Expect regular team events, fun activities, and a collaborative spirit that makes coming to work enjoyable.
• Competitive rewards: we offer a comprehensive benefits package including a competitive salary, phone & travel reimbursements, remote work allowance and a Onefit membership discount.
• Work-Life balance: maintain a healthy balance with a hybrid work environment that allows flexibility.
• Fuel your day: Enjoy a delicious and healthy lunch provided daily with an extensive organic buffet.
• Weekly unwind: relieve stress and promote relaxation with a weekly massage session from our office physiotherapist.
• Centrally located: our modern office is conveniently situated next to Utrecht’s central station - perfect for easy commuting!

Join us now and be part of the future: Artefact is experiencing exciting growth, and this is the perfect time to join our dynamic team and contribute to our success story.If you are ready to take ownership of critical HR operations and contribute to an exceptional employee experience, we encourage you to apply today!