AXA Group Operations is an IT company delivering services to AXA Group, to its banking and insurance business companies. 

The mission of AXA is to empower people to live a better life. We have to move from a perceived payer of claims to a strong partner in life for our customers. Thus, our role as Group Operations must be to support and to empower all AXA teams in the best way to achieve together this meaningful aspiration. Our mission is to shape, build and maintain the IT solutions of AXA Group to sustain business development, reduce time to market, & generate savings. 

We develop and operate transverse business solutions at an international scale. Working for different companies of the AXA group, AXA Group Operations has a worldwide action field with offices in several countries.

ENVIRONMENT     This resource will join a team of IT professionals involved in the delivery and maintenance activities performed by the shared services team of and for the AXA Group.

The function will be integrated in the product support teams, working closely with the local and global teams covering:

• Management of systems, database and network
• Application maintenance and support
• IPC process management
• Project management
• QoS and governance 

The main activities addressed by the teams include:

• IT Infrastructure support for AXA Business and Development teams

Technical activities: 

• Production support and IT Service delivery
• Support development & maintenance of AXA Applications

These teams oversee the Product life cycle, from studies to the final delivery and solution maintenance. The most powerful levers to achieve this can be summarized as Innovation and Execution that will drive the Operations teams:•    Innovation: To create and provide the prerequisites and opportunities for all AXA teams to develop leading innovative solutions for the needs of our current and future customers•    Execution: To create an environment which allows our teams all over the world to bring their ideas to reality and make our strong promise to the customers happen

Our concrete goals are:

• Reinforce and realize our value creation for the global AXA organization.
• Support and foster innovation across AXA in a close alignment and teaming with group business and innovation teams.
• Embed simplicity and empowerment in our day to day working as well to ensure that we contribute strongly to AXA’s mission and strategy.

• To be fully responsible for Backup platforms
• Part of the project team for future backup solution
• Improvement and extension of operational system stability and performance
• Creation and improvement of operational guidelines, implementation guidelines and work instructions and necessary documentation
• Define, prioritize, and manage the product backlog based on business value and customer needs.
• Collaborate with cross-functional teams to deliver high-quality backup solutions.
• Analyze and understand industry trends and customer feedback to continuously improve our backup products.
• Ensure data integrity, security, and recovery processes are robust and efficient.
• Work closely with stakeholders to understand their needs and translate them into product requirements.
• Define the Product Vision: Develop a clear product vision and strategy and effectively communicate this to the operational team and stakeholders.
• Oversee Operations: Work with the operational team to ensure the backup solution is delivered on time, within budget, and to the required quality.
• Test and Validate: Ensure the backup solution is thoroughly tested and validated before release.
• Analyze and Report: Regularly analyze and report on the performance of the backup solution, identifying areas for improvement.
• Stay Informed: Keep up-to-date with the latest developments in backup technologies and ensure the product remains competitive.

• Package consistent of: 45 days of paid leave, flexible working hours and 2 days of remote work, salary structured of fixed pay and bonus as well as many other benefits;
• Friendly work environment in brand new building in Paris with innovative work space;
• Working in a friendly atmosphere with great collegueas!

PROFESSIONAL AND TECHNICAL SKILLS

• Proven experience as a Product Owner or similar role in IT Backup solutions
• Cloud knowledge: Security, Networking, AWS, Azure
• CMX archiving tool knowledge is a plus
• Scripting skills and automation.
• Strong general knowledge in IT and Datacenter infrastructure architectures
• Minimum 3 years proven experience in a backup environment
• Knowledge in Windows / Linux / VMware
• Good reporting skills 
• Ensure security is always a priority one: audit, vulnerabilities remediation, support patching
• Ensure service levels meet requirements. Propose and implement action plan when required
• Strong understanding of backup and recovery technologies.
• Knowledge of Backup Technologies: Familiarity with various backup technologies such as disk-to-disk backup, cloud backup, and data replication.
• Understanding of Data Protection Principles: Knowledge of data protection best practices, including the 3-2-1 backup rule.
• Experience with Backup Software: Experience using backup software solutions such as Spectrum protect or Commvault would be a plus.
• Knowledge of Database Systems: Familiarity with database systems and the specific requirements for backing up these systems.
• Understanding of Cloud Services: Knowledge of cloud services, including cloud backup solutions and data protection in the cloud.
• Problem-Solving Skills: Ability to diagnose and resolve technical issues related to backup and recovery processes.

• Autonomous, teamwork spirit and “self-organized working”, respectful of the process.
• Ability to lead the operational team and guide them towards achieving the product vision
• Ability to adapt to changing requirements and technologies, and to work in a fast-paced and dynamic environment.
• Curiosity, assertiveness, pro-active mindset.
• Customer centric and result orientation.
• Ability to work in dynamic, matrix-structured global organizations.
• Upper intermediate level of written and spoken English is a must.
• French/Dutch speaking would be appreciated.
• Respect other culture behaviors 
• Respond promptly to incidents, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Ability to manage multiple projects and priorities, and to deliver results on time.
• Problem-solving: Ability to analyze complex problems, identify solutions, and make recommendations.
• Excellent analytical and problem-solving skills.
• Ability to manage complex projects and stakeholders.
• Strong communication and collaboration skills.
• Familiarity with Agile/Scrum methodologies.

• English Mandatory