Whatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we’re always there for them. And we’re always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in our people. To provide opportunities that challenge them, inspire them, and reward them. And to create a culture that’s open, supportive, and empowering. Because we know that’s the real secret to success – and the best way for us to keep building a better world for both our customers and the talented people who put them first.

Your work environment

The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices. The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes it a rich and stimulating place to work.

Primary mission

AXA Group HR is looking for an individual with a passion for supporting the work AXA does globally on culture. Individuals with a wide array of experience and backgrounds are encouraged to consider this opportunity to work on a collaborative and driven team. The role will have the opportunity to work with our AXA colleagues all over the world on a critical ongoing initiative measuring AXA’s culture and collecting employee feedback. The role will be critical in defining how this data is then used to create a loop of listening and action to improve employee experience and engagement.

The role will play a part in 4 main areas:

• Project manage and lead the execution of all global people (Pulse) surveys at AXA
• Communicate & coordinate with internal stakeholders for a smooth launch, delivery of survey, results analysis & action planning
• Manage the relationship with third party providers and be a liaison person on behalf of other internal AXA stakeholders 
• Support the ongoing improvement and evolution of culture measurement strategy and process at AXA

Key accountabilities

• Project manage and lead the execution of all global employee Pulse surveys at AXA
  • Lead project management and coordination, helping oversee project planning and timely execution of culture measurement process (currently 3-4 global surveys per year) across the AXA Group in 50+ countries to 100,000+ employees
  • Troubleshoot issues during live global surveys, being a critical liaison point between internal stakeholders and external third-party providers 
  • Support the preparation and delivery of a global results analysis pack for each Pulse survey, to provide leadership with key insights, action areas and recommended next steps
  • Undertake ad-hoc analysis of data across Pulse surveys and other related insights, to provide further insights for leadership as required from time to time
• Communicate & coordinate with internal stakeholders for a smooth launch, delivery of survey, results analysis & action planning
  • Lead calls, workshops & comms with global Pulse community to ensure understanding & alignment to AXA’s culture measurement roadmap & approach
  • Facilitate best-practice sharing across entities to leverage knowledge and avoid duplication of efforts
  • Be the Group SME for entities to discuss and troubleshoot their employee listening and action planning approach and provide 1:1 training (ad-hoc) on survey building, analysing results, extracting data
  • Partner and coordinate with internal teams (Group IT, Communications, etc.) to ensure alignment of different workstreams in project delivery
•  Manage the relationship with third party providers and be a liaison person on behalf of other internal AXA stakeholders
  • Lead the relationship with our third-party survey platform provider to ensure effective survey launch, reporting platform, and timely resolution of technical issues
  • Drive for tool and service enhancements based on our return on experience and oversee remaining actions concerning the survey tool implementation, compliance and regulations
  • Act as a liaison point between entities and our survey platform provider to ensure continuity and positive experience for the business and our employees
• Support the ongoing improvement and evolution of culture measurement strategy and process at AXA
  • Support ongoing reviews and evolutions of the Culture Measurement strategy and methodology at AXA
  • Support entities with their focus on listening methodologies and taking action on insights across AXA to maximize value & impact of Pulses - sharing guidance and resources, and best practices from entities

Vous rejoignez une entreprise :

-    Responsable, vis-à-vis des personnes, y compris ses employés et ses clients, et de la planète. -    Aux valeurs fortes-    Qui encourage la mobilité interne, et la formation de ses employés-    Qui vous offre de nombreux avantages (en savoir plus ici : Reward & Benefits - french | AXA Group)-    Flexible, qui permet le travail hybride, au bureau et à la maison.

Les informations fournies par les candidat(e)s seront traitées de manière strictement confidentielle et utilisées uniquement à des fins de recrutement.

Desired Skills and Competencies: 

• Collaborative team-player, effective at building positive working relationships at all levels
• Excellent verbal and written communication skills
• Able to manage projects and stakeholders’ relationships independently (escalating in the case of critical issues if and when they arise)   
• Proficient in data analytics and data presentation
• Able to actively problem solve and maintain a customer first mindset
• Able to manage multiple priorities simultaneously meeting multiple deadlines
• Advanced proficiency with Microsoft office tools including Excel and PowerPoint
• A positive, professional, interpersonal style that is suited to a dynamic, and fast paced working environment
• A creative and open mindset, interested in continuously improving processes and ways of working

Background and experience:

• Previous experience with culture, culture measurement, or people surveys preferred but not necessary
• Experience in leading projects, especially across multiple stakeholders (across varying business or countries desirable but not essential)
• Professional fluency of English required; bilingual English/French preferred