What you’ll be doing:

• Community Connector: Be the go-to person for our Milan community, helping residents connect and ensuring they feel at home from day one.

• Customer Experience Champion: Handle every interaction with care and positivity, ensuring our members’ experience exceeds expectations.

• Events Maestro: Plan and host community events—whether it’s an Italian cooking class, aperitivo night, or city exploration—that bring our members together and celebrate Milan’s culture.

• Feedback Ambassador: Gather feedback from our members to continuously improve their experience and ensure we are meeting their needs.

• Occupancy Manager: Keep our beautiful Milan homes fully occupied by managing inquiries, conducting tours, and approving lease applications.

• Problem Solver: Work closely with our maintenance and operations teams to address any issues swiftly, ensuring our homes are always in top condition.

• Relationship Builder: Forge partnerships with local businesses to provide exclusive perks and experiences to our members, enhancing their Milan lifestyle.

What we’re looking for:

• Community Builder: You have experience creating vibrant community initiatives, whether through events, online forums, or ambassador programs.

• Communication Ace: Fluent in Italian and English, you communicate with confidence and charisma both online and in person.

• Customer-Centric: You thrive on delivering outstanding service, turning every interaction into a positive experience.

• Event Enthusiast: From small gatherings to large events, you know how to plan, promote, and execute activities that resonate with the community.

• People Person: With a magnetic personality, you can easily build rapport with diverse groups, both online and offline.

• Attention to Detail: Highly organized, you manage multiple tasks without missing a beat, ensuring our community is always well looked after.

If you’re ready to make a meaningful impact and be part of a team that’s reimagining co-living in Milan, we’d love to hear from you!

Here’s how to join the fun: First, you’ll have a warm chat with HR or the Hiring Manager, followed by a deep dive with the Hiring Manager or Team Manager. If you ace those, you’ll get to show off your skills in a final round with our C-level team at Cohabs.

Join us as we create unforgettable living experiences in the heart of Italy. 🌟