Who do we need?
Our Business Development team is looking for a dynamic, motivated Account Manager based in Montreal to contribute to the development of our presence in the American market.
This role will ensure day-to-day business relationship management with our partners and include the following missions:
Individualized day-to-day management of a (rapidly expanding!) portfolio of hotel partners
Presenting our hotel partners with opportunities that will help improve business by increasing total monthly turnover: negotiation of better offers, rates, time slots, and allocations
Creating and analysing of Business Reviews (KPIs) for each hotel
Building productive relationships with partners across multiple markets and cities
Being in constant collaboration with our on-site US-based Market Managers in order to maintain new and existing relationships with accommodation partners in this market
Weekly reporting to global Heads of Sales
So, if you are :
Native/perfectly bilingual English speaker required
French is a strong plus
Previous successful account management experience required
Experience/familiarity with North American business culture desired
Excellent communication and sense of diplomacy, capable of convincing partners and implementing suggestions
Hospitality experience desired: front desk, guest relations, or reception is a strong plus
Previous experience in the digital travel industry, especially OTAs is ideal
At ease with internet tools including Google Suite, Microsoft Office, Excel etc
Strong analytical skills
You’ll get :
Contract: Full time permanent position (CDI)
fixed compensation + variable compensation
Start: ASAP
Location: Montreal
Remote working 2 days/week
The package includes a comprehensive healthcare plan
Career opportunities in a fast-paced, rapidly growing environment!
Recruitment process
HR Call Interview
Interview with Head of Customer Care
Language test in English and French
In accordance with the GDPR regulation in force, DAYUSE commits itself to collect only the information useful for its recruitment and to keep it for a statutory period.
By applying to this ad, the candidate agrees to give his/her consent for the transmission of his/her information.
In the service of diversity, Dayuse considers all applications, including those from people with disabilities, on an equal basis.
Ces entreprises recrutent aussi au poste de “Customer Service”.