Local Ops specialist - Amsterdam NL (f/m/d) 🚀

CDI
Amsterdam
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Free2move
Free2move

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Descriptif du poste

Created in 2016, Free2move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy 🏖️ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲

Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just few years 🚀 as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users 👑, Free2move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +750🏆 experts and bold international projects, then you're in the right place! 🎯

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ❤️teams♥️, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

Your Mission:


As a Local operation specialist, you will be responsible for monitoring and optimizing our fleet of shared vehicles, ensuring high service quality, and improving operational efficiency. 

Your role will involve working closely with municipalities, service providers, and internal teams to maintain a best-in-class mobility experience for our customers.

Your Responsibilities:

  • Continuously monitor and analyze fleet performance, identifying trends and areas for improvement.
  • Communicate and collaborate with municipalities and local stakeholders.
  • Ensure vehicle availability, cleanliness, and overall service quality.
  • Oversee vehicle securing, de-fleeting, and maintenance coordination.
  • Work closely with Claims & Repair, Logistics, and Security teams to optimize operations.
  • Manage relationships with service providers and ensure compliance with quality standards.
  • Handle incidents such as accidents and damages, including filing police reports.
  • Implement cost-reduction initiatives and process optimizations to improve team efficiency.
  • Leverage data analysis to enhance car availability and fleet performance.

Your Profile:

  • Degree in Engineering, Business, or a related technical field.
  • Experience in fleet management, mobility, automotive, or a related industry is a real plus
  • Strong analytical skills with the ability to interpret KPIs and optimize operations.
  • Excellent communication and stakeholder management skills.
  • Self-motivated, independent, and results-driven mindset.
  • Deep knowledge of Amsterdam and its mobility landscape.
  • Passion for shared mobility and urban transportation solutions.
  • Hands-on, problem-solving attitude with a high level of service orientation.

Your Skills:

  • Proficiency in English and Dutch (written and spoken).
  • Strong computer skills (MS Office, Apple products familiarity).
  • Valid driver’s license.

What we offer: 🎁


Working at Free2move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

  • A start-up spirit supported by a large Group 🥇
  • The opportunity to revolutionize the uses of mobility with us! 🚘
  • A neat integration to start well 🎁
  • Lots of possibilities for development 📈
  • Collaboration with multidisciplinary and international teams 💪🏼
  • International projects to perfect your background! 🌍
  • An attractive salary 💸
  • An access to our E-Learning platform 📚 : for the development of languages and other skills
  • No-meetings days to boost your efficiency!

...This list is not exhaustive...

Job type:
- Permanent contract within the office in Amsterdam
- To be filled asap 

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