Join Our Team at GuestReady!

We’re thrilled to share that GuestReady is hiring for a Key Account Manager position based in Dubai.

Key Responsibilities

• Client Relationship Management:
• Serve as the main contact for property owners, maintaining strong, ongoing relationships.
• Address client inquiries, concerns, and requests in a timely and professional manner.
• Regularly update clients on the status of their properties, including performance, bookings, and maintenance.
• Property Management:
• Oversee the day-to-day management of properties, ensuring they are maintained to the highest standards.
• Coordinate with operations teams to ensure properties are guest-ready at all times
• Revenue Management:
• Monitor and analyze property performance, working closely with the revenue management team to optimize pricing and occupancy.
• Identify opportunities to increase revenue for property owners through effective pricing strategies and value-added services.
• Listing Management:
• Ensure all property listings are accurate, up-to-date, and optimized for visibility on various platforms.
• Work with the marketing team to enhance property listings, including professional photography, descriptions, and amenities.
• Reporting and Analytics:
• Provide regular reports to property owners on key metrics such as occupancy rates, revenue, and guest feedback.
• Use data to make informed decisions and recommend improvements to property management strategies.
• Compliance and Risk Management:
• Ensure all properties comply with local regulations, safety standards, and GuestReady policies.
• Identify and mitigate any risks associated with property management, including insurance, guest safety, and legal compliance.
• Team Collaboration:
• Work closely with cross-functional teams, including operations, marketing, finance, and guest services, to ensure smooth operations and client satisfaction.
• Participate in regular team meetings to share insights, discuss challenges, and align on strategies.

What We’re Looking For:

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or related field.
• Proven experience in property management, hospitality, or account management.
• Strong interpersonal and communication skills.
• Excellent organizational and time-management abilities.
• Proficiency in property management software and google drive
• Ability to work under pressure and manage multiple properties simultaneously.
• Knowledge of the Dubai real estate market is a plus.

Requirements:

• Fluent in English
• Ability to maintain composure and excel in high-pressure situations.
• A knack for swiftly identifying solutions to any given problem.
• A Team Player who thrives in a diverse, cross-cultural work environment.
• A detail-oriented individual with a relentless commitment to quality.
• Understand the importance of customer satisfaction and put it at the heart of your work.
• Flexibility: Willingness to work on-site or remotely, with availability to address client requests, even on weekends.

Why You'll Love Working with Us:

• 🏡 Hybrid Work: Flexibility to work3 days a week from our Dubai office.
• 🚀 Booming Industry: Join a fast-growing industry with exciting travel opportunities.
• 🌍 Dynamic Culture: Thrive in a lively startup environment with a supportive, multicultural team.
• 🔄 Flat Hierarchy: Your ideas matter—take on challenging projects without the hassle of office politics.
• 📚 Learning & Growth: We invest in your growth with a budget for continuous learning.
• 🏥 Health Insurance: Comprehensive coverage to keep you healthy and happy.
• 🧘 Wellbeing Focus: Participate in activities that support your overall wellbeing.
• 📈 Career Development: Plenty of opportunities for training, growth, and career advancement.
• 🇦🇪 UAE - Dubai Employment Visa

We’re excited to hear from you and see how you can contribute to our journey!