Major Responsibilities: Join in the daily store operationsProvides excellent customer service and maintains a pleasant shopping environment consistent with brand imageMaintain current and potential customers to establish client relationshipKeep customers informed on new products or services, changes, etc.To handle client enquiries and concernsExecutes sales plans and participates in marketing events and promotion programsKeeps records and reports on sales activitiesOther duties as assignedRequirements & Capabilities: At least 2 years of relevant experience in high-end fashion, luxury industry or in similar capacityPassion in retail industry with good selling skillsLikes fashion and appreciates quality productsFluent in Mandarin, English or French is a plus"A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world"