IT Support & Project Engineer

CDI
Paris
Salaire : Non spécifié
Télétravail fréquent
Expérience : > 5 ans
Éducation : Bac +5 / Master
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INTERSEC
INTERSEC

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Le poste

Descriptif du poste

Intersec is not only a fast data software vendor specializing in location intelligence, but also a human and technological adventure, driven by passionate 150 employees all over the globe who are dedicated to innovation. 

Our solutions guide governments and telcos in their data-driven revolution to build more value for society. 

Privacy by design is one of our core values, and we are proud to say that our public warning system solution covers 28% of the population in the European Union, and that our 65 clients in 45 countries leverage our instruments to locate, track, and map 850 million mobile devices 24/7. 

As a major player in the field of software solutions for public safety, our innovative products help law enforcement agencies and emergency organisations protect citizens and effectively manage critical situations. We are proud to offer cutting-edge solutions which are used in the following, use-cases : 

  • Emergency Call Location :  Our platforms ensure that the most accurate and reliable location information is reported and that no one is left behind 
  • Geolocated Alerts : We provide accurate and targeted mass communication tools to inform the public in case of emergency. 
  • Solutions for Law Enforcement: We equip law enforcement agencies with powerful tools for managing interventions, collecting evidence, and fighting crime. 
  • Civil protection solutions : In time of crisis whether facing disasters industrial or related to security our platform helps officials in saving lives by providing situational awareness, alerting communities exposed to risks and orchestrating critical communications.
  • Solutions for Law EnforcementHomeland security: as a trusted European partner, we specialize in helping law enforcement agencies (LEAs) derive actionable insights from network data, securely, responsibly, and ethically.

Role & Missions

⭐ We’re looking for a seasoned IT Support & Project Engineer to join the team and support our fast growing!

You will be working closely with Clément our Head of Platform Operations and Nicolas (System Administrator), with great autonomy to deploy projects and initiatives aiming to upgrade our IT equipment, infrastructure and performances.

 🎯 Your main goal will be to

  • Follow up users requests
  • Carry out preventive maintenance on PCs and servers, automating updates, monitoring and alerting.
  • Restore service in the event of breakdowns (Linux servers, firewalls, switches, etc.).
  • Modernise the global infrastructure

📌 You will be more specifically in charge of:

Follow up of users requests (20%) :

  • Onboarding, Offboarding: Managing the integration and departure of users.
  • Hardware management: ordering hardware and monitoring stocks.
  • Rights and groups management: Administering user rights and groups groups on Microsoft Azure.
  • Managing VMs on Proxmox: Setting up and monitoring virtual machine management processes.
  • Firewall modifications: Processing requests to modify firewall rules firewall rules.

Preventive maintenance of IT equipment (30%) :

  • Servers :

- Set up a process for updating servers, mainly under Debian with Proxmox.

  • VMs :

- Automate virtual machine updates.

- Create processes to secure access to VMs (Linux) via bastions.

  • Laptops :

- Implementation and configuration of appropriate security policies (firewall, antivirus, etc.).

- Proactive monitoring of systems to detect and remedy security vulnerabilities.

  • Hardware :

- Maintenance of network equipment (switch, firewall).

  • Server maintenance :

- Regular monitoring and maintenance of servers.

Participation in IT modernisation projects (50%):

  • Kubernetes:

- Ensure the migration of applications currently deployed on VMs

to Kubernetes.

  • Replacing the VPN solution:

- Define and implement a new network architecture for better control, and

control, and find a new, suitable VPN solution.

  • Improving document sharing processes:

- Carry out an audit of file sharing requirements.

- Create a SharePoint rights management process.

- Find a sustainable solution for sharing large files locally.

Requirements

👤 What we look for someone to have:

  • At least 5 years of experience in IT Support Management and Administration System
  • Good communication skills in english (written & spoken) and french
  • Great priority management skills
  • A problem solver mindset
  • Project management: Ability to participate in infrastructure modernisation projects (migration to Kubernetes, VPN replacement, etc.).
  • Operating systems: Excellent command of Linux and Windows systems.
  • Virtualisation: Good knowledge of Proxmox and virtualisation environments.
  • Networks: Solid skills in network management, including configuration and configuration and maintenance of firewalls, switches and VPNs.
  • Security: Experience in implementing security policies,in particular for workstations (firewall, antivirus, access to VMs via bastions).
  • Azure active directory management: Proficiency in Microsoft Azure AD, including rights and group management.
  • Monitoring and alerting tools: Skills in setting up and managing monitoring tools for systems and networks.
  • Automation: Knowledge of scripts (bash, PowerShell) to automate maintenance and deployment tasks.
  • Communication: Excellent communication skills to collaborate with users and other IT departments.
  • Hardware management: Knowledge of hardware management (laptops, servers, network equipment, etc.).(laptops, servers, network equipment).
  • Collaboration tools: Knowledge of SharePoint and document sharing solutions document sharing solutions.

Benefits

⚡️ Life @ Intersec

  • We're technology freaks, big data, scalability, 5G, geolocation, AI, complex app and network architecture : you name it, we're here for the challenge 🤖 Intersec provides new product releases every quarter with new features and functionalities
  • We're a flexible team 💻 : we are used to flex office
  • We believe in experts communities & shared innovation : we have or own hackathons, technical blog, and best practices rdv "the show&tell"
  • This is your opportunity to join an international & multicultural company
  • We are intentional with career growth and internal mobility
  • ☑️ We value : agility, team spirit, innovation and benevolence
  • We care for our team : excellent health & pension plan, awesome location fully furnished kitchen ☕ & playroom
  • Nice benefits (based on locations) : paid-leave, gym, Swile Lunch vouchers, Company restaurant, 100% coverage of the Navigo transportation card, profit-sharing agreement
  • Additionnal 9-13 days of paid leave (RTT)
  • Support for people with disabilities and annual offer of CESU vouchers with a face value of 1000 € to our employees with the Recognition as Disabled Workers

Eager to join us ? We'd love to meet you!

Intersec is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

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