• Achieve sales targets and analyse performance (sales figures, traffic, performance indicators).
• Manage the entire sales process: welcoming, assisting, and advising customers; suggesting alternative/additional products; fostering customer loyalty; closing sales, and processing payments.
• Provide each customer with a unique and personalized shopping experience.
• Build and maintain a special relationship with customers to ensure loyalty.
• Ensure adherence to VM (Visual Merchandising) guidelines.
• Manage and optimize stock supply (labelling, anti-theft measures, product availability tracking, organization).
• Promote the Maison’s image.
• Maintain impeccable standards in the sales area.
• Signifiant expérience in sales.
• Strong Customer service skills.
• Enjoys challenges.
• Product sensitivity (knowledge of fashion culture and competitive landscape).
• Team spirit, proactive attitude, and adaptability.
• Excellent interpersonal and communication skills.