Right Hand / Bras Droit Intern - Gift Cards Lead

Résumé du poste
Stage(6 mois)
Salaire : Non spécifié
Télétravail total
Éducation : Bac +5 / Master
Compétences & expertises
Contenu généré
Communication écrite et verbale
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Joko
Joko

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Le poste

Descriptif du poste

This position is remote-friendly.

Our B2B team

“Nothing stops them from getting the best deals for Joko users. The B2B team’s mission is to develop and grow Joko’s merchant network, and available offers.”

The B2B team is divided between our three business lines at Joko: Online, Card-Linked, and Gift Cards.

  • For the Online team, Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms.

  • As for Card-Linked, Account Executives are in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing these long-lasting partnerships.

  • Finally, for the Gift Cards team, Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants.

Led by Nicolas, our CRO, we are a vibrant team full of energy! We work closely with other teams to give the best experience to our partners and build strong long-term relationships. We are a small but unstoppable squad that manages millions of euros in contracts thanks to our outstanding team members and a deep sense of camaraderie. We don’t take ourselves too seriously and make sure that the journey is a blast!

What you will do

At Joko, we just launched a new business line that has tremendous potential: users can now purchase Gift Cards to pay for their purchases through the app and earn immediate cash back

As a Right Hand of the Gift Cards Lead, your main mission will be to work hand in hand with the team to ensure this business line is growing at its full potential, through visibility, commercial offers, and smooth operations. Since we just launched it, everything has to be built!

Your responsibilities:

  • Brands management: Manage relationships with providers and brands, to provide the best possible rates to our users, on all the merchants we can.

  • Marketing: Work hand-in-hand with the marketing team to support the growth of the new gift cards business line (newsletters, CRM rules, etc.)

  • Data analysis: Ensure close monitoring of the gift card business and analyze the performances closely with the different teams.

  • Operations: Ensure we have all the right processes in place to scale this business line, both to provide the best experience to our users, and to ensure we have the right internal monitoring processes.

  • Care: Work with the Care team to anticipate users’ requests on this topic, and collect feedback from users

  • Product: Work with the Product team to ensure we are prioritizing correctly in regards to the Gift Cards feature, and perform user interviews to understand their behavior and gather feedback.

  • Participate in the launch of Gift Cards in the US: Ensure we have smooth operations and monitoring for the launch, perform user interviews to understand the US specificities, and manage relationships with US gift card providers.


Profil recherché

  • Education: You will be graduated from a top business or engineering school (or equivalent) and are currently looking for a 6-month internship.

  • Experience: You have internship experience working in a startup/scaleup in the commercial field or as a founder associate, in big tech companies or in the consulting/finance industry.

  • Languages: You are a fluent French speaker, but also at ease in English both written and spoken.

  • Entrepreneurial mindset: You love to create things from scratch, love challenges, are a true problem-solver, and might even think of launching your own company someday.

  • Relationships and communication: You are very comfortable in spoken and written formats. You love communicating and building long-lasting relationships with your stakeholders.

  • Efficiency: You are fond of productivity tools and able to deliver on time on projects with many stakeholders.

  • Attention to details: You know that the devil is in the details and you always spot issues.

Our perks

We believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to:

  • Flexible remote: If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space.

  • Work from anywhere: Do you want to travel to Italy for a month and work from there? For up to 3 months a year, you may work from most countries in the world.

On top of that, we offer many perks such as:

  • a budget for remote work equipment

  • a ClassPass subscription for you to stay in shape wherever you are

  • premium health insurance (Alan Blue in France)

  • Swile card for your meals, if you are based in France

  • frequent team events and in-person gatherings every quarter!

  • and so much more, see here ⏪


Déroulement des entretiens

  • 20-min call with the Hiring Manager

  • 45-min personality interview with two team members

  • A case study followed by a 45-min debrief with team members / For Tech positions: live tests with team members

  • 45-min Founders interview

  • Reference calls

You might also be invited to meet other team members at the office for a coffee or a drink!

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