At Mangopay, our mission is to power the payment infrastructure and payment operations of the world's biggest and most exciting marketplaces & platforms.

We provide marketplaces and platforms with powerful modular payment and regulatory solutions. Since 2013, we have enabled the success of some of the biggest names in e-commerce, retail, and cutting-edge platforms such as Vinted, Rakuten, Chrono24, La Redoute, Wallapop and over 2,500+ more.

Our team of 400+ is spread across Europe, with offices in Berlin, Dublin, Luxembourg, London, Madrid, Paris, and Warsaw. In an environment where marketplaces and fintech ventures are thriving, we're actively seeking exceptional individuals to tackle the challenges in our field and contribute to our growth. Our commitment to diversity is unwavering, and we are dedicated to promoting employee well-being, inclusivity, and equal opportunities. Joining Mangopay means you’ll be part of a dynamic, flexible, and rapidly growing team.

Job Description

In a context of strengthening its’ Financial Crime Team, and under the responsibility of the Financial Crime Lead & Head of Compliance Operations, you will contribute to the control and reduction of the company’s risks and will perform the operational risk management function on a daily basis.

As a senior member of the team, you will support and show expertise through experience and leadership skills within the team.

Your main missions will be:

Daily Tasks of the Financial Crime Unit

• Working to investigate and detect Financial Crime on our platform
• Working with Sanctions, Intercom Requests and Investigating Fraudulent Activity
• Reporting of STR/SARs to applicable Financial Intelligence Units & Law Enforcement
• Constant improvement of internal processes and projects
• Reporting to Financial Crime Manager and Compliance Officer on the results of activities and investigations
• Performing of KYC/EDD on potential Adverse Media and Suspicious activity
• Investigating Counter Terrorism financing and serious Financial Crimes

Management of Transactional Alerts

• Ensure adherence to AML-CTF legislation and regulations, in addition to internal processes and procedures
• Performing Suspicious Activity Monitoring
• Alerts queue management: ensure the workload is appropriately attributed to Financial Crime unit employees
• Validations of Escalated Alerts
• Escalation to Authorized Management and Compliance Officer in case of higher-profile alerts and complex investigations

Systems Evolution

• Contribute to Projects defining Financial Crime specification for new systems of current systems evolution.
• Working as a team to test new systems and tools fighting Financial Crime

Diverse Request Handling (Internal & External)

• Manage the treatment of queries in relation to specific transactions / Clients, from Partner Banks, Platforms, Internal Departments etc.
• Ensure timeliness and quality of answers provided.
• Manage treatment of other ad-hoc requests, as needed

Regulatory requests

• Carry out investigation as appropriate in case of regulatory requests, document findings. Coordinate with other departments (Finance, Fraud, Support) as required.
• Support investigations to routinary requests from Police authorities and similar, in coordination with Compliance and Legal.

Who you are :

• A Financial Crime or AML/KYC Analyst with at least 7 years professional experience, preferably in the payments/acquisition business.
• English is Mandatory for this position.
• Proficiency in Microsoft Office suite and experience with data analysis tools (e.g., SQL, Excel, Tableau) is preferred.
• Any additional language, French in particular, is a distinguished plus.
• If you consider yourself a good fit for the role, interested in fighting Financial Crime; and you are interested in contributing by joining a fast-growing, fast-paced Fintech, we would be happy to hear from you.

Only candidates already residing in the EU and/or with a valid EU work permit are eligible for this position.

Additional information:

HR Call

1st Interview with our Fraud Prevention Lead and our Head of Fraud

2nd interview with our VP Compliance EU

We care about equal employment opportunities, so all qualified applicants will receive equal consideration regardless of their race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.