The mission of the Functional Support Analyst will be under the control of a support leader to :

• Support Murex Front office users : assist users worldwide (Trading, Risk, Back Office, Regulatory/Compliance, …) with responsiveness and efficiency,
• Monitor & follow up Murex Production chain (End of Day Reporting, Performance optimization, Process securitization & robustness),
• Analyze, investigate & resolve production issues with collaboration with Vendor and Natixis IT Murex teams,
• Regularly communicate the production status with Murex clients, ensure the quality of service and facilitate knowledge sharing within the support analyst team.

Nice to have

• Knowledge of financial markets products,
• First experience in the financial industry as business/support analyst on system process on products among the ones mentioned above,
• First experience in the front-office or back-office areas,
• Additional knowledge in trading, trade reporting or trade booking systems would be real advantages for the mission.

Soft skills

• Capacity to work in a team,
• Interest in the financial markets,
• Motivated to get more experience by extending business knowledge,
• Rigor and methodology in the investigation phasis and capacity to analyze.