Job Description

Purpose of the Position:

This is a role of a Standard auditor/Field consultant across Italy. Conduct audits at the authorized dealer workshop network, also providing the client with all information and data resulting from the audit result in a specific report. Monitor the progress of the objectives of the authorized workshops.

Duties & Responsibilities:

1. Ensure adherence to the audit plan originally agreed upon with the customer
2. Regularly transmit to the customer all requested information on the audits performed Inform the customer in a timely manner of any changes to the agreed upon plan
3. Propose improvements to the process/procedure to make it more effective through an action plan shared with the dealer
4. Evaluate the customer's proposals for new audit procedures to be implemented before their acceptance
5. Collect all data useful for the purpose of the action plan. 
6. Ensure adherence to the audit plan originally agreed upon with the customer
7. Regularly transmit to the customer all requested information on the audits performed Inform the customer in a timely manner of any changes to the agreed upon plan
8. Propose improvements to the process/procedure to make it more effective through an action plan shared with the dealer
9. Evaluate the customer's proposals for new audit procedures to be implemented before their acceptance Collect all data useful for the purpose of the action plan

Authorities:

• Proactive Action Plans to achieve objectives –
• Personal planning (monthly & weekly)

Competencies Knowledge & Skills Required:

Interpersonal skills :

• Results Orientation (Medium) 
• Problem Solving (Medium) 
• Flexibility (High) 
• Planning & Organizing (Medium) 
• Analytical Approach (Medium) 
• Effective Communication (High) 
• Aftersales Processes Knowledge (Medium) 
• Excel (Medium)

Competencies/Other Skills:

Marketing (M) & Sales skills (H)

Experiences:

> 1 years / Experience in Automotive Market – Sales Experience

Languages

Though It’s not a current needs, good knowledge of spoken and written English is appreciated

Qualifications:

Economic degree and Engineer degree are mainly appreciated 

Other degrees accepted

Additional Information

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.