Quality, Trade compliance & Export Control Manager of Safran Seats Asia

Overall Quality mission
Reporting to the VP Quality Safran Seats Customer Support & Services Division, the Quality Manager will be the focal point for all questions related to Quality internally and externally.
This role has responsibility for leading Safran Seats Asia organization in maintaining a Quality Framework (Management System) which satisfies the requirements of AS9100, Aviation Authorities, One Safran and all customer specific requirements.
Role / responsibilities
Support our customers & contribute to their satisfaction
• Answer the Customer evaluation questionnaires to include Safran Seats Asia in the customers assessed suppliers' base.
• Monitor customer claims
Support our Management System
• Maintain Safran Seats Asia EN9100 certification as part of Safran Seats certificate
• Manage monthly performance meetings at management level & process reviews twice a year
• Monitor improvement action plans
• Conduct process audits as per internal Audit Plan
• Implement & monitor Safety Management System
• Participate to Aftermarket quality network & contribute to best practices sharing
Support operations in APAC region
• Support aftermarket activities (Field Support, Repairs, Total Care Support Agreement for spares) from an operational point of view
• Ensure compliance to regulations of those activities
• Participate to Quality oversight of those activities

Competencies
Good knowledge of EN / ISO norms
Good knowledge of EASA Part 145 regulations
Good understanding and knowledge of Process management
Experience in Audit for at least two years – EN9100 / P145 auditor certified is a plus
Experience in Quality for about 5 years

Estimated time: 70% of full time

Role / responsibilities – Trade Compliance
• Ensure that the Safran Trade Compliance procedures and their corresponding Safran Seats instructions are fully deployed, endure that staff is properly trained and aware of procedures
• Ensure that the CEO is committed to Trade compliance and complies with requirements
• Update the trade compliance risk mapping twice a year
• Report any item of interest to the Safran Seats trade Compliance Officer and alert in case of non-compliance risks
• Be the focal point for Trade Compliance review and internal control audits and monitor action plan follow up

Estimated time: 15% of full time

Good knowledge of EN / ISO norms
Good knowledge of EASA Part 145 regulations
Good understanding and knowledge of Process management
Experience in Audit for at least two years