Global Events & Engagement System Lead
Neuilly-sur-Seine
At Sanofi Consumer Healthcare, we have one shared mission – we work passionately, every day, to ‘serve healthier, fuller lives’ now and for the generations to come.
In order to do so, we strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view.
Everything we do is centered around people’s interests – our consumers, our customers, healthcare professionals, and our employees – across the world.
We are building loved brands that serve 1bn consumers worldwide, through our key platforms: Allergy, Physical & Mental Wellness, Pain, Digestive Wellness and Cough, Cold & Flu.
We aspire to become the best Fast Moving Consumer Health (FMCH) company In & For the world and we aim to build a work environment where people can thrive, grow, enjoy and be at their best.
As a Global Events and Engagement System Lead, you are the single point of contact for all questions regarding the application of the Event and Engagement Management System, provide training and creation of appropriate materials, ensure the implementation of necessary system requirements. You continuously identify relevant KPIs that help to oversee compliance relevant standards are being met. You will then develop KPIs and create reports and dashboards that make the success of events and engagements easier to measure and inform the strategy.
Main responsibilities:
As an experienced stakeholder engagement and events professional, you combine your deep technical interest with your particular expertise in organizing and executing HCP and HCO engagements, donations, and contributions.
You enjoy working cross-functionally and in an international structure and enjoy pursuing new innovative tools and approaches to solutions.
You manage business needs and trainings related to the system, accounts and access, dashboarding, reporting, and innovate according to business needs. To do so, you will work closely with the digital product owner to implement new system requirements and will be in close communication with the Global Events and Engagement Process lead to make sure processes are compliantly translated into event and engagement systems and solutions.
You are a special matter expert in audits and inspections and work closely with EBI, digital, and business teams to ensure compliance which includes trainings on system and tools of all involved teams via LMS and other tools and channels.
In your role, you will ensure that system and user access is well maintained along with improvement and simplification of systems and tools used.
A minimum of 5 years, global roles, experience in Biotechnology or Pharmaceuticals, with strong exposure to Medical and Commercial activities and global process management knowledge, data analytics, KPI tracking
System and tools: CRM (e.g., Atrium, Engage, NAYA, SalesForce, Veeva etc.), content/streaming platforms, like SpotMe, Within3 or other applications
Strong collaboration, conceptual and innovation skills
Strong implementing capabilities
Previous experience leading cross-functional teams; strong team player
Demonstrated ability to drive change within a global organization, cultivating support and maximizing contribution from team members
Experience leading without authority in a matrix environment
Facilitation and presentation skills, Impact and influence competencies, ability to champion strategic change initiatives and promote adoption of best practices
Strong written and verbal communication skills
Excellent Project/Program management capabilities
Experience in managing vendors and external business partners
Understands the impact of change and impact to the end user
Conflict resolution, and ability to facilitate decision-making, negotiation skills
Self-starter attitude
Customer focus; interpersonal savvy with respect for people
Studies in natural sciences, or in life sciences
We are excited about external stakeholder engagements and how we can bring the science behind our products to life, how we can put health in the hands of our consumers. With our agile mindset, we are unstoppable to make it simple and clear. If you enjoy working in an agile, creative, cross-functional, multinational team, this is the place to be.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
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