👋 ABOUT

We’re building Shotgun to help event creators and artists to better understand, connect and bring the best experiences to their communities.Our app is the premier destination for millions of fans to discover events, buy, resell tickets and keep up with their beloved artists. Last year alone, we sold over 10M tickets, and we believe this is just the beginning.

👀 WHAT WE'RE LOOKING FOR

We’re looking for a Senior Product Designer with expertise in design systems to elevate Design at Shotgun. You will join forces with Sid and Carla – our 2 designers 😊 – and be part of our new 3rd Product Squad (3 developers, 1 product analyst, 1 product manager).

We want talented, optimistic, and fun individuals who set high standards but don’t take themselves too seriously.

💪 HOW WE APPROACH PRODUCT AT SHOTGUN

• ✅ We value user empathy: We speak to our users regularly to help us effectively tailor Shotgun to their needs
• ✅ We make data-informed decisions: We dig deep into our data to understand how our product is used and how to improve it.
• ✅ We expect Product designers and PMs to challenge, experiment, build, fail, iterate, succeed (and then do it again).
• ⚠️ We work remotely within the product team. This comes with benefits, but also constraints & effort: travels to Paris or Marseille offices to work with stakeholders at least once a month, proper use of tools, top-level written communications, etc.
• ❌ We do not do sprints, scrum or kanban. We do not expect PM to be baby-sitting developers, as we do not expect designers to just make pretty UI.
• ❌ We don’t blame others or find excuses when goals are not achieved. We stay humble and then get back to work.

🧠 PRODUCT DESIGN AT SHOTGUN

• 🙌 We value collaboration: we have weekly rituals to share knowledge, including regular design reviews, feedback sessions or pair design sessions.
• 🧱 We value initiatives and proactivity : any idea to improve our methods, rituals, etc is more than welcomed. You have an idea? Test it and learn!
• 💫 We cultivate our creativity by organizing innovation workshops every quarter to explore and develop small projects outside of the product roadmap.
• 🎯 One of our main current objectives is to harmonize our product by building our B2B Design System to foster speed of execution, better productivity and collaboration.

🧱 OUR PRODUCTS

• (B2C) Shotgun app
• (B2C) Shotgun website
• (B2B) Organizer Smartboard (Ticketing, CRM, Marketing, Analytics, Finance...)
• (B2B) Tickets Scan app
• (B2B) Tickets Point-of-sale app
• (B2B) Promoter portal

🔨 WHAT YOU WILL DO

Product design

• Create delightful experiences that connect partygoers, event creators and artists across our web and app platforms.
• Be the owner and take full accountability for your work from discovery to delivery while working closely with PM, data analyst and developers:
  • Collaborate with the PM of your squad to identify the best approach to better understand users motivations and needs (user interviews, sessions recordings, data analysis, etc)
  • Share your expertise during scoping phase with your squad to balance customer needs, company priorities, market insights and technical constraints.
  • Test and refine your design before development starts.
  • Support developers throughout delivery phase to ensure a smooth transition between Figma and production.
  • Assess performance with the PM post-launch and work on iterations if relevant.
• Continuously work with the 2 other designers to seek ways to improve our tools, methods and rituals.
• Be proactive in bringing Design Culture to the next level at Shotgun.

Design system

• Be the reference in Design System at Shotgun.
• Create, launch and maintain our B2B Design System to ensure consistency across all products:
  • Create the new B2B Design System
  • Work with cross-functional teams to integrate the B2B Design System into daily workflows.
  • Continuously improve and expand the Design System to meet evolving needs.
• Help the 2 other designers to level up their skills in Design System by sharing your expertise and insights.
• Provide guidance and support to the team in using the Design System effectively.

🌟 THE JOB IS MADE FOR YOU IF ...

• 🤖 You love building products.
• 🕐 You have spent a meaningful time (4+ years) as a Product Designer in a B2C or B2B start-up or scale-up environment.
• 📐 You have successfully built, maintained, and scaled a Design System.
• 🎨 A solid expertise in UI.
• 👁️ You have an eye for details and like to always go the extra mile.
• 🎖 You have a sense of ownership and responsibility.
• 🫧 You are sensitive to the “Less is more” and clean/efficient interfaces.
• 💃 You are passionate about entertainment: it doesn't matter which industry, but entertaining people makes you happy: music, gaming, events...
• 🎙 You are fluent in French and English (written and oral).

Softwares we use daily: Figma, Notion, Slack & Linear.

🤩 PERKS

• Compensation: €55,000 to €65,000
• Work Remotely: Work from anywhere in France, with a preference for Paris & Marseille where our offices are located. Paid travel expenses to meet with your team once a month.
• Event Voucher: Relish live experiences with a quarterly €150 voucher to attend events listed on Shotgun.
• Team Off-sites: We organize a lot of team moments, because the team is precious to us! Every quarter, all team members gather for 2 to 3 days. Program includes: workshops, master presentations, good food, and obviously some nights out.
• Gymlib: Shotgun promotes sport activity; you will get preferential rates for various sports halls with Gymlib.
• Sustainability Mobility Bonus: To encourage the use of sustainable transportation means, you will be granted a contribution if you use a bike to get to work.
• Swile Lunch Card: Lunch card and much more.
• Health Insurance: We got you covered with Alan.
• Childcare

🤝 HIRING PROCESS

We like to move fast but want to give you a chance to meet as many team members as possible:

1. Introduction meeting with designers - 45min
2. Case study - 1h
3. Meeting with PM & developer - 1h
4. Meeting with founder (CTO) & other PM - 1h

Please attach a portfolio or any work samples to your application to help us assess your work

Historically, tech companies have failed to represent inclusivity and diversity. At Shotgun, we are committed to fostering a diverse and inclusive workplace. We strongly encourage women and people of underrepresented groups to apply for this job if they are interested!