We are looking for a Customer Service Representative who speaks fluent either French, Italian, Spanish, OR German to join our team.

Main Responsibilities Include:

• Managing Artist Inquiries: Through a pipeline of support tickets from our artists with various questions (from their portfolios, pricing, and presence on the platform), you are there to quickly and effectively answer!

• Contribute to Artist Success Projects to increase artist happiness and increase NPS.

So, why choose Singulart?

• Diversity: We are a young, diverse, and international company! Our employees represent over 20 different countries!

• Location & Vibes: Our office is based in Paris, in the heart of the Marais, surrounded by tons of culture. Along with a beautiful open office, full of art and plants surrounding us, at Singulart, we are fans of collaboration, innovation, authenticity, and having a bit of fun.

• Perks: We provide some pretty sweet benefits such as: Swile Meal Card, 50% transportation reimbursement, Gymlib membership, and more.

We are looking for someone who is:

• Passionate about customer relations. You are a total people person and have excellent skills in written and verbal communication.

• Resilient on the phone. You beam confidence and assurance on the phone when you need to call artists who have support questions! You don’t shy away from making a phone call.

• Organized and autonomous. You think and work in a structured manner, can prioritize tasks, and implement new ideas in a fast-paced environment independently.

• A problem solver. You don’t back down from a challenge and can always find a solution to unexpected situations thanks to your creativity.

• Fluent in either French, Spanish, Italian OR German (for the core missions)

• Fluent/proficient in English (our working/office language)

• Experienced in client-facing positions or customer services