After a training period on our technologies (Oracle, Perl, Bash, Python), internal systems and the trading world, you will:

• Assist numerous departments of Swissquote on issues relating to the technical aspects of our Trading platforms
• Proceed to the first step of investigation and solve complex and critical cases to ensure Tradability, products availability and risk exposure
• Maintain, operate and update our customer databases using your SQL knowledge
• Develop new automation tools to continuously improve the performance of the support of our trading systems
• Perform strong technical investigation for our clients and other departments
• Provide level 2 and 3 support for our clients
• Develop and optimize internal tools
• Coordinate with development teams to solve critical cases
• Participate in the daily monitoring of our IT Systems by executing and implementing specific checks
• Be part of an on-call rotation to provide 24/7 support, ensuring incidents are addressed promptly and system downtime is minimized.

• Degree in Information Systems (for example Bachelor HES or similar) and a passion for IT
• Your skills set include the following: Windows/Unix/Linux environment, SQL and scripting (Python, Bash) and Git
• Very good knowledge of French and Strong working knowledge of English (minimum B2)
• Strong problem solving skills and eager to work on critical systems
• A strong interest in the fintech/trading world as well as excellent communication skills for collaborating with cross-functional teams

Nice to have

• A keen interest in Trading platforms/systems (knowledge of MT4/MT5 a strong asset)
• An affinity in financial instruments (stocks, derivatives and Forex)
• Any Banking or other financial services experiences is valuable
• A first professional experience
• Knowledge of REST API
• Knowledge of Perl