ABOUT US

VO2 Group is an independent international tech and digital consulting company that unlocks the transformative power of technology to propel major brands into an era of infinite possibilities.

As the leading independent French group, we operate from Paris, Lille, Montreal, Toronto, Shanghai, Jerusalem, New York, and now from Geneva with over 800 consultants.

A global player in customer experience, we work from business strategy, digital, and data to the design of CRM solutions, E-commerce web and mobile products and the creation of bespoke digital experiences.

We are Champions of Growth according to LES ECHOS for ESN 2023.

We won the 1st prize ESG We Impact Happy at Work 2023.

VO2 GROUP, The Bright Side Of Tech.




JOB DESCRIPTION

As an Engagement Manager, you will play a crucial role in managing projects, ensuring client satisfaction, and identifying new business opportunities. Based in Zurich, you will be at the forefront of our expansion into the Swiss-German market, working closely with talented teams to deliver innovative solutions.




Key Responsibilities

Client Management:

Build and maintain strong relationships with clients, understand their specific needs, and propose tailored solutions. Ensure client satisfaction, manage feedback, and maintain clear communication.

Project Management:

Oversee all phases of project delivery, from planning and execution to closure. Ensure projects meet deadlines, budgets, and quality standards, while facilitating communication between teams and clients.

Business Development:

Identify new business opportunities and growth areas. Participate in presentations and commercial negotiations, and collaborate to develop new service offerings and value propositions.

Communication and Reporting:

Prepare and present project progress reports, maintain regular communication with clients and internal teams, and lead project follow-up and review meetings.

In this role, 70% of your time will be focused on client engagement, involving proactive relationship management and a deep understanding of their needs. The remaining 30% will be dedicated to project management, including overseeing timelines, budgets, and quality. You will be the main point of contact, ensuring optimal client satisfaction throughout the project.



REQUIRED SKILLS

Communication Skills:

Excellent interpersonal and written/verbal communication skills. Ability to handle conflict and negotiate solutions effectively.

Project Management:

Proven experience in managing complex projects, particularly in an international context. Knowledge of project management methodologies (Agile, Scrum, etc.) and proficiency with tools like MS Project and Trello.

Technical Skills:

Understanding of technical concepts and ability to work with technical teams.

Personal Qualities:

Strong organizational and time management skills. Autonomy, initiative, and proactivity. Ability to work independently and as part of a team.



QUALIFICATIONS

Over 5 years of professional experience in a similar role.

University degree in project management, business administration, engineering, or a related field.

Proficiency in English, German and French.

OUR HIRING PROCESS

Pre-qualification with our Talent Acquisition (phone call - 15 minutes)
HR Interview / Test with our Talent Acquisition (videoconferencing - 1 hour)
Managerial Interview with Switzerland Managing Director (videoconferencing - 1 hour)
Technical test with Switzerland Managing Director (videoconferencing - 1 hour)