As a key member of the team, you will deliver exceptional sales and advisory services to our customers, leveraging your personal expertise to drive sales and help achieve Devialet’s goals.

• Share your in-depth knowledge of our products with customers following comprehensive in-house training.

• Cultivate strong, long-term relationships with clients and fellow team members, based on trust and collaboration.

• Consistently meet or exceed sales targets set by management.

• Stay informed on market trends and competitors to keep a competitive edge.

• Oversee store opening and closing procedures.

• Ensure accurate customer information is logged and maintained in the company CRM system, focusing on retention and identifying new high-potential clients.

• Manage stock levels, deliveries, and client shipments (both UK and global). Track goods movement and sales, implementing weekly inventory updates.

• Provide detailed and accurate daily reports to the Head Office.

• Assist customers with product setup and perform occasional installations when needed.

• Proven experience in a customer-facing sales role, ideally in a luxury retail environment.

• Strong understanding of sales techniques and best-in-class customer service practices.

• Excellent communication and interpersonal skills.

• Highly proactive, with the ability to anticipate challenges and find solutions.

• Competent IT skills.

• Fluency in Mandarin and Arabic is a significant advantage.