Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide.

Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages.

We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities.

Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries.

About the Role:

Diabolocom, a leading French software and telecom company, is seeking a Frontend Software Engineer to join our team. This is a fully remote position, with the option to work in a hybrid setting from our Paris office, if preferred.

You will join an international team of Software Engineers, Voip Engineers, QAs, and SREs to develop the cloud contact center platform.

Project:

·       Omnichannel cloud solution for call centers and sales teams.

·       Tech Stack and Approaches: Angular, NgRX, Typescript, Nx, Jest, Microfrontend, No-Code.

‍What we are looking for:

·       Strong knowledge of JavaScript. We use Typescript, Angular, NgRx.

·       Experience with REST APIs

·       Skills of testing and debugging code

·       Spoken English

At Diabolocom, you will:

·        Create dynamic user interfaces to manage real-time critical operations

·        Improve our frontend architecture with a focus on performance, automation and auditing

·        Integrate our solution with +10 CRM solutions and 3rd party systems

What’s in it for you:

·       A multicultural environment with teams in 5 countries across Europe (and expanding).

·       We are at a pivotal stage in our development with a significant acceleration of our growth and paradigm shift

Recruitment process: 

·       Code challenge at HackerRank 

·       Intro call with a recruiter

·       Technical evaluation: Live coding interview and System Design interview

·       Call with Andrey, our Principal Software Engineer

·       Call with Alexander, our Head of Software Engineering

·       Offer

At Diabolocom, diversity and inclusion are in our DNA. All qualified applicants will receive equal consideration for employment without regard to color, language, religion, sex, sexual orientation, gender identity, national or social origin, opinion disability, age.