🌟 Remote friendly
Up to 2 days per week and more for specific positions
Diabolocom
Electronique / Télécommunications, IT / Digital, Logiciels, SaaS / Cloud Services
Paris, Berlin, London, Madrid, Milano
Benefits
💆♀️ Work-life balance
Our people are our best asset
🌍 + 15 nationalities
Cosmopolite & multi-cultural mindset
📈 Growth
Internal career development opportunities
GROWTH
Joining Diabolocom means being part of an environment that encourages continuous learning and upskilling, making you grow as a professional. We evolve in an agile organization with streamlined processes. The company combines the strengths of a larger organization while maintaining the agility and growth potential of an entrepreneurial culture,while serving notable clients.
At Diabolocom, we believe that our employees should grow with the company! We are committed to developing and enhancing the skills of our employees so that they can flourish, develop professionally and plan for the long term.
➡️ Evolve by developing genuine expertise in their field
➡️ Evolve with other professions to expand your knowledge
➡️ Vertical evolution towards managerial positions
Testimony of Bastien Cecere, Lead Product Owner
Bastien graduated from Epitech in 2019 and joined Diabolocom directly after graduation. He kicked off his career as a Presales and IT Project Manager.
After two years, he transitioned to the role of Technical Product Owner. today, he stands as our Lead Product Owner, a testament to his outstanding growth within the company.
*"What enabled me to evolve at Diabolocom is the trust and freedom I was given on a daily basis. This allowes me to leverage my technical skills and implement processes that eliminated routine tasks." *
“What enabled me to evolve at Diabolocom is the trust and freedom I was given on a daily basis. This allowes me to leverage my technical skills and implement processes that eliminated routine tasks.”
Bastien Cecere
Find out more about Diabolocom's product & business
We dedicate our blog to feature stories and articles concerning our product and tech systems. Read our articles to grasp Diabolocom’s swift progress. LinkedIn is a place where you will find news and updates about our features and milestones but also products and partnerships.
Presentation
Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth.
Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide.
Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages.
We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities.
Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries.
What they are looking for
They are looking for success-driven and resourceful people. People embrace responsibility and who want to be part of an adventure.
Versatility and adaptability are major assets: the scope of duties is broad and evolves rapidly.
Caring and mutual support are key: We listen, solve, and develop skills together.
Fluency in English is mandatory as we have international clients & teams.
Good to know
- Rich and challenging environment both from business and technology standpoints
- Lots of opportunities to learn new things, skills and grow fast as a professional 🚀
- International context (employees located in 10 countries, with 15 nationalities, solutions deployed across the 5 continents)
- Remote friendly 🏡
- Agile organization with streamlined processes
- Gathering events (afterworks, dinners, lunches) and 2 large team building events in fancy destinations 🌎
- Gender Equity Index (GEI): 88/100
- 🥐 Be careful not to leave your laptop open, close it up to avoid the delicious consequences!
Diabolocom :
💻 More than +350 clients around the world
🌟 Operational excellence
🤝 Customer intimacy
🌍 Inclusive company with more than 15 nationalities