Your role at Dynatrace

Do you care about design processes, workflows, and incorporating design best practices to optimize productivity and efficiency? That good design teams thrive working with consistent user experience approaches that ultimately lead to satisfied customers? If you’re as passionate as we are about solving problems and operationalizing cohesive user experiences, you’d be a perfect fit for this role. 

We are looking for an enthusiastic Senior DesignOps Specialist to help our design community work more effectively and feel more fulfilled in their day-to-day lives. We’re looking for someone who has experience working with design processes and help educate multidisciplinary teams through enablement initiatives. You'll be identifying, analyzing, and crafting design process improvements and workflows that will help us build a strong foundation. 

As a Senior DesignOps Specialist, you will collaborate with an international team of passionate designers and leaders in our Global R&D labs and roll out long-lasting, progressive initiatives.

In this role, you will... 

• Build systems, workflows, templates, and best practices that enable designers to operate effectively and efficiently; and ensure these best practices extend beyond design and are understood by other key roles in the organization. 
• Develop and maintain a program of rituals designed to foster collaboration and learning opportunities for the design and experience community. 
• Track and analyze design team's performance metrics and identify key areas for improvement to measure the impact of design operations. 
• Be a strong advocate for design and user experience within Dynatrace. 
• Translate strategic company goals into DesignOps initiatives. 
• Ultimately enable and support Dynatrace to deliver with best-in-class experience. 

You will love this job if… 

• You can take ownership of projects and work autonomously. 
• You're a team player, and you're passionate about operational topics and people. You always find ways to teach and build conviction in others – across teams, offices, and cultures. 
• You're not afraid to try and experiment with new approaches, and you're not afraid if they are unsuccessful. 

What will help you succeed

• 10 years professional experience in the Design and User Experience space, of which at least 3 years are in DesignOps or Design Program Management. 
• Proven track record of rolling out changes in a large and complex organizational environment, providing measurable impact. 
• Solid knowledge of DesignOps practices, as well as UX methods. 
• Strong understanding of design and collaboration tools. (e.g. Figma, Miro, or similar) 
• Experience with project management (e.g. setting up and working with tools such as Jira, Confluence, or similar). 
• Experience with Documentation, and the knowledge to scale its adoption inside and outside the design team. (e.g. playbooks, onboarding, training). 
• Experience working with remote and international teams. 
• Fluent in English, with excellent written and verbal communication skills. 

Additional Information - Application instructions 

• When applying for this role, please include a link to a portfolio showing one or more Design Operations-related projects you led or were involved in. Make sure they have contextual descriptions about your approach and process, challenges faced, improvements implemented, success evaluations, so we can understand your thinking process from problem to solution. 
• Please apply with both your resume and portfolio in English, preferably with a cover letter included. 

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. 
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. 
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. 
• An environment that fosters innovation, enables creative collaboration, and allows you to grow. 
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. 
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. 
• For this position, we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.* 
• Attractive compensation packages and stock purchase options with numerous benefits and advantages 

Compensation Data

• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.  
• Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 60,000 gross per year. We offer a higher salary in line with qualifications and experience.