We are looking for an experienced and motivated German-speaking sales agent to join our partner agency’s team in Madagascar. You will manage travelers’ requests via the Evaneos platform and you will be the main contact for travelers in the German-speaking. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.

🚀 Your missions as a sales agent in Madagascar :

🕵️ Advising customers to offer them a tailor-made trip that meets their expectations

• Getting in touch with travelers through the Evaneos platform

• Understanding travelers’ expectations and specific needs

• Providing travelers with guidance regarding destinations, cultures, traditions, and activities

🧳 Managing all the practical aspects of the trip

• Matching travelers’ requirements with transportation, accommodation, insurance, tours, and activities according to their budget

• Handling booking management for hotels and activities

• Billing the travelers

🌟 Ensuring customer satisfaction throughout the trip

• Being the local point of contact for travelers throughout their trip

• Performing quality monitoring during the trip

• Handling travel issues, conflicts, complaints, cancellations, and refunds

Additional information

📅 Duration & contract type: 06 Months internship

📌 Precise location: nkadikely AD 12 Antananarivo 103, Madagascar

🤝 Availability (Starting dates): From May 2024

💲 Salary: 500.000Ar monthly salary

⏰ Working time per day and week: From Monday to Friday (08 hours per day)

Advantages :

• Free accommodation provided by the company

• Lunch provided

• Transportation from home to work

Languages required:

• German (mandatory): bilingual or native language to be able to speak with the clients (only DACH market)

• English: fluent is a plus

• French: (not mandatory) is a big plus because it’s one of the local language to be able to speak with your colleagues and the local providers we are working with

Ideal profile:

• Bachelor degree diploma

• No experience in sales or in tourism is fine (we are providing trainings)

• Interest in tourism and in Africa

• Organized and client-oriented

• Think out of the box

• Problem-solving

• Flexibility and adaptability

1️⃣ Profile selection (CV + cover letter)

2️⃣ HR interview with Maëlis, Evaneos Recruitment Services manager, through the Willo platform

3️⃣ Final interview with your future manager

🎊Welcome to Madagascar! 🎊