o Gather user needs and record them in customer requests.
o Process customer requests and analyse them to define the need for product evolution (new features or improvement to existing ones).
o Identifies best levers to improve the product experience (technology and content).
o Analyses backlog of features for its products and prioritize them in the roadmap.
o Collaborates with product designer to turn features into requirements and maximise user experience.
o Elicits User Needs and System Requirement Specifications as testable requirements.
o Contributes to risk analysis, design reviews and product sprint reviews
o Follow-up product during its development to make design decision and drive delivery of products according to requirements and schedule.
o Ensure that regulatory product documentation is generated and updated in accordance with internal procedures.
o Collaborate with V&V team to perform early testing and product validation.
o Leads market studies in collaboration with the Sales & Marketing team.
o Performs competitive intelligence and analyse the differentiators.
o Develops the FeetMe brand and ensures of the branding consistency in products and labelling.
o Collaborates with the Sales & Marketing team to define marketing messages for their product.
o Builds clinical cases with relevant stakeholders (Program team, CMO…) to illustrate the interest of the product in clinical practice and identifies new use cases.
o Prepare training materials and deliver internal training on its products.
o Periodically reviews customer complaints to detect improvement required.
o Prioritizes developments to include design changes required to solve customer complaints.
o Analyses and monitors customer satisfaction.
Master of engineering or other relevant scientific discipline, and 2-8 years of professional experience as a product manager or system engineer
Experience in medical devices industry
Fluent in French and English
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