Your mission will be to support, engage, and ensure the satisfaction of our Groover Club community—the first club dedicated to independent artists: https://groover.co/fr/lp/groover-club

You will work closely with Romain (CEO) and Chrystelle (Head of Groover Club) to make this new service a success.

Missions

• Ensure every artist in the Club is fully satisfied with our services.

• Monitor coaching sessions to guarantee proper support for all members.

• Gather and analyze artist feedback to continuously improve the Club experience.

• Conduct end-of-course assessments and work on subscription reactivation.

• Moderate and engage the artist community with creative initiatives.

• Foster connections between artists and enhance interactions.

• Provide feedback on artists’ tracks.

• Comfortable interacting with artists.

• Strong organizational skills.

• Ability to multitask effectively.

• Clear understanding of how to present value to customers.

• Passionate about music & artists (Strong Nice to Have).

• Fluent in French with strong English skills.

• Rigorous, disciplined, and result-oriented.

• Excellent written and verbal communication skills.

• Empathetic and highly responsive.

• Knowledge of Airtable is a bonus.

• Familiarity with No-Code tools (e.g., Notion) is a strong plus.

• Experience in event organization is a plus.

• Available from mid-June for 6 months.

Benefits

• A remote-friendly environment and a Great office in the center of Paris with flexible working hours

• 50% of Transports Fees

• 1 Day off Offered/ Month

• Swile Card for Lunch (8,5euros / Working Day)

• Many opportunities for Career Development (Conferences, Learning, coaching)

• Team events: Concerts, Groover’s Happy Hours on Thursdays, Yearly team event (G-days)

• Cultural Expenses : 200 euros per Year to Cover your Cultural Expenses during the 6 months internship

• Phone Screen with Baptistine (HR Associate)

• Home Case study

• Ops & Fit interview with Chrystelle and Romain (Project Leader and CEO)