Who we are

Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. 

As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. 

We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. 

The role

We are seeking a detail-oriented and proactive Logistics Manager to oversee and optimise our shipping and customs processes. The ideal candidate will ensure seamless coordination between our teams and external partners, focusing on compliance, efficiency, and timely delivery of goods. This role involves close collaboration with various stakeholders, including logistics providers, internal departments, and compliance officers, to uphold our standards in export controls.

The day-to-day

Shipping / Transportation Management:

• Act as an order fulfillment specialist for customers and internal company shipping orders

• Liaise with the internal team as well as shippers and brokers to manage customs and transportation logistics.

• Navigate complex relationships with logistics partners, balancing urgency with their operational constraints.

• Be responsible for complete shipping and customs documentation as well as its sustainable filing

Shipment Tracking and Issue Resolution:

• Monitor shipments and proactively address any roadblocks, such as customs requests for additional documentation, ensuring timely delivery.

• Educate internal teams about the process and manage expectations

Inventory and Logistics Coordination:

• Oversee daily inventory management and logistics across multiple locations.

• Ensure precise tracking of goods and coordinate their timely transport for testing or shipping requirements.

Customs Compliance:

• Ensuring compliance with EU Customs Code (Union Customs Code and German Customs Regulations) and adapting internal processes to international standards where necessary

Process Standardization:

• Develop and implement standardized processes and checklists for the project for shipping-controlled items and their internal components.

• Aim to streamline operations and reduce complications in repeated shipping scenarios.

You should apply if you

• Have proven experience in logistics, export compliance, or related roles.

• Excel in communication and negotiation skills for interacting with internal teams and external partners.

• Demonstrate a problem-solving mindset with the ability to navigate complex shipping and customs scenarios.

• Are detail-oriented and organized with a focus on accuracy and process improvement.

• Are proactive, solution-driven, and capable of multitasking while managing competing priorities.

• Have strong interpersonal skills for effective collaboration.

Note: The above bullet points describe the ideal candidate. None of us matched all of these at once when we first joined Helsing. We encourage you to apply even if you believe you meet only part of our wish list.

Nice to Have

• Have an apprenticeship as a forwarding agent, foreign trade specialist or a comparable qualification

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. 

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. 

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. 

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.  

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. 

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and stock options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe