At Humanlinker, we’re supercharging sales teams with cutting-edge AI! 🎯

Want to be part of the adventure?

We’re a GenAI / SalesTech startup helping more than 20,000 users across 120+ countries boost their outreach response rates from 2-3% to a whopping 10-30% through the power of hyper-personalization 💥.

Your mission, should you choose to accept it:
🌍 Respond to our clients’ needs around the world (all in English, please—but also in French, because, well, we love our native language).
🤝 Ensure that our users always have a 5-star experience (even when things get tricky).
🛠 Support our product teams by relaying valuable feedback from the field and being the bridge between our customers and our cutting-edge tech.

Stack : Intercom, Visence, GoogleMeet, Hubspot.

Benefits :

• Humanlinker Stock Options

• Offices in Paris and Montpellier

• Swile Meal Card / Alan Health Insurance / Transport Pass

• Workessions every 3 months in France to gather and shape the future

• Offsites twice a year (Beach, Mountains…)

What we’re looking for:
✅ You have some experience in customer support (and a good knack for problem-solving).
✅ Fluent in English, with solid French skills (you can switch between languages as easily as you switch between coffee and tea).
✅ Empathy is your superpower, and problem-solving is your jam.
✅ You enjoy working as part of a fast-moving startup team.

Your Experience

At least 3 years of experience in B2B SaaS.

3 - Hiring Process in 4 Steps:

1 - 1st video call (30 min) with our Head of Product & CS Manager to get to know each other.

2 - A practical exercise to show us your customer management skills and relational ease… ;)

3 - 2nd video call to debrief the practical exercise with the 2 Co-Founders and the Head of Sales (Romain).