Ipsos is seeking an experienced Head of Internal Communications & Engagement to lead the definition and successful implementation of our global internal communications strategy. In this role, you will play a pivotal role in shaping our employee experience and employer brand, notably by translating our core values - Integrity, Curiosity, Collaboration, Client First and Entrepreneurial Spirit – into impactful actions. This role demands close collaboration with Ipsos Marketing & Communications’ network to address global and local needs. You will report to the Chief Communications Officer and manage an Internal Communications Specialist.

Key Responsibilities

Strategic Leadership:

• Develop and implement a comprehensive global internal communications strategy that aligns with the company’s overall business goals and values.

• Ensure unified and consistent communication across all levels of the organization

• Stay abreast of industry best practices and emerging trends in internal communications to continuously innovate and improve our approach.

Employer Branding & Engagement:

• Partner with Human Resources to strengthen our employer brand and cultivate a positive, engaging and inclusive work environment.

• Develop and implement initiatives that foster employee engagement, two-way communication, and a sense of belonging across the organization.

Content Creation, Channel Management and Events

• Oversee the development and delivery of engaging and informative content across various internal communication channels, including intranet, email, newsletters, webinars…

• Play a key role in the planning, coordination, and execution of internal events, including webinars and large-scale events like annual conventions.

• Manage the company’s internal communications platforms (Intranet, Viva Engage…), ensuring they are user-friendly, up-to-date, and effectively serve the needs of our global workforce.

Measurement & Reporting:

• Establish metrics and reporting mechanisms to track the effectiveness of internal communications initiatives and demonstrate their impact on employee awareness and engagement.

Qualifications:

• 10+ years of proven experience in internal communications, corporate communications, or a similar role, preferably within a global organization.

• Fluent in English

• High written and verbal communication skills, with the ability to tailor messages to diverse audiences and to build strong relationships across all levels of the organization

• Strong strategic thinking and creativity abilities, with a proven track record of developing and executing successful internal communications strategies.

• Experience in managing internal communications platforms

• Solid understanding of employer branding principles and best practices.

• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously.