Who are we?

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 150 distribution partners. We provide most of our insurance products through API, and hosts white label insurance solutions via our Play&Plug technology platform.

With a footprint spanning 32 countries and revenue of more than €900 million in 2023, mostly generated outside France, Wakam is the European leader in digital and embedded insurance.

Strongly committed to social responsibility, Wakam is a mission-driven company dedicated to “enabling transparent and impactful insurance".

À propos de l’équipe

Nous recherchons un profil de Gestionnaire Administratif pour un CDD de 6 mois minimum à pourvoir de suite pour rejoindre l'équipe Claims est composé de 20 personnes. Elle instruit les dossiers d’indemnisation matériels et corporels sur des contrats auto, habitations, NVEI…

Nous accompagnons les victimes dans leurs démarches d’indemnisation tout en veillant au respect des règles légales et négocions les indemnisations directement avec les victimes, leur conseil ou les compagnies adverses.

Mission

Dans le cadre d'un accroissement d'activité, nous recherchons un Gestionnaire Administratif pour soutenir l’équipe de gestionnaires des sinistres France et International :

• Réception, tri, identification et qualification, enregistrement et dispatching des flux entrants (boîtes mails) en liaison avec les différents intervenants, intérieurs et extérieurs (partenaires, prestataires et gestionnaires sinistres)
• Réalisation d’actes de gestion : mise à jour de données, recherche d’informations (téléphone, mails), demandes de documents auprès des intervenants intérieurs et extérieurs etc.
• Ouverture de dossiers sinistres simples (non garanties…)

Profil recherché

• Vous justifiez d’une première expérience de gestionnaire administratif dans le secteur de l’assurance (compagnie, mutuelle, courtage en assurance)
• Maîtrise des outils Microsoft Office (Word, Excel, Outlook)
• Capacités d’analyse et de réflexion
• Autonomie et esprit d’initiative
• Dynamisme, rigueur et sens de l’organisation, réactivité

Process de recrutement

• Discussion avec un membre de l’équipe Talent - 30 min
• Entretien avec le Manager et la Directrice de l’équipe Sinistres - 1h
• Echange RH avec notre Head of Talent - 30 min

Positive energy, agility, and team spirit are essential to support Wakam in its hyper-growth!

You have the Wakam mindset? Join us!

More about us

Our culture? Free to impact. A culture where everything is possible, where all ideas are taken into consideration, where everyone has an impact on the transformation of insurance! Hungry for freedom? Thirsty for autonomy? If you are adventurous and like challenges, then the Wakam adventure might be made for you!

Discover on our website who we really are with the 11 cultural markers that so well describe us!

Mindset compatibility with our ‘Free to Impact’ culture:

1. Think big
2. Biased for action
3. Curious and eager to learn
4. Can say no and find solutions
5. Aims for the moon (but please don’t stick on the moon)
6. And above all: have fun working together 🤜🤛 !

• Wakam is not based on a hierarchy but on a methodology where everyone finds their role and knows their objectives.
• With a flat hierarchical system and a highly collaborative operating model, Wakam is an extremely agile and transparent company.
• Every last Friday of the month, it's Free.day @Wakam, a day without meetings to take a step aside and dedicate ourselves to skills sponsorship or other activities (because we are curious, I remind you).
• Full-remote is a reality at Wakam (there is even one Wakamee who works from his sailing boat ⛵) with our Wakam From Anywhere (WFA) program.
• Last but not least : we are nice and we have fun! (you'll find out by yourself 😉)

At Wakam, we are committed to fostering an inclusive environment where diversity is celebrated. If you require any reasonable adjustments during the recruitment process, please feel free to reach out to your recruiter.