The evolution of technology across the security and identity markets is both deep and never-ending. This is why Linxens ceaselessly invents new technical solutions and has a continuous-improvement program in place at all levels of the company.

Working for Linxens means having the chance to be a part of this innovation!

At Linxens, our employees’ know-how is what makes it possible for us to continually reinvent ourselves as a company and satisfy our customers’ needs. This means that our customers, in turn, can continue to move forward and evolve in their respective business domains, now and in the future. And this is why we invest so much energy in helping our employees hone and expand their skills.

Working for Linxens means investing in your future.

Our growth is creating great opportunities!

Here is a description of the role we are opening:

Provide technical support to customers and sales/marketing teams for new and existing products. Analyze technical feasibility and resolve non-QA issues in pre-sales and after-sales stages. Monitor customer technical improvements and identify customer needs and competitor weaknesses to inform R&D and marketing strategies. Ensure adoption of Linxens standards in new industry norms and standards.

Your missions:

• Anticipate technological changes and integrate them into our product roadmap.

• Analyze competitors' technical performance and create "fighting guides" for marketing.

• Build and maintain genuine relationships with customers and suppliers.

• Attend customer meetings with the sales team, providing technical support.

• Coordinate technical feasibility studies for product changes.

• Draft technical specifications based on customer requirements.

• Manage customer technical feedback and resolve issues.

• Propose technical recommendations to meet customer needs.

• Ensure compliance with customer specifications and Linxens standards.

• Participate in New Product Development (NPD) and New Product Introduction (NPI) meetings.

Your profile:

• Bachelor’s, Master’s, or PhD in Material & Surface treatments

• Knowledge of mechanical and chemical product characteristics

• Effective communication and relationship-building skills with customers (technical credibility)

• Strong analytical, synthesis, and persuasive abilities

• Team-oriented with a collaborative spirit

• Customer-oriented with the ability to develop close relationships

• English and French fluently

If you like having an impact on wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

LINXENS is an equal-opportunity employer that strictly prohibits unlawful or unethical discrimination. Moreover, as part of our CSR Vitality program, we have committed to recruit, hire, train, compensate, and promote without regard to an individual’s race, color, religion, gender, sexual orientation, gender identity, national origin, age, mental/physical disability, marital status, or any other characteristic protected by law.