Within our Customer Success team, your role will be to organise events in collaboration with clients and service providers, including:

• Ensure client satisfaction and rapid response to client requests

• Conduct negotiations with service providers

• Protect the company’s profit margin on each event

• Build trusted relationships with clients and partners

• Participate to the development of new processes, tools and product features

• Participate to the onboarding and training of new joiners

• During periods of lower activity, source and onboard new service providers

Mandatory conditions

• Full time position

• Start as of May 2025, for a minimum of 4 months

• Need to be in the office at least 3 days a week

• Do not apply if you cannot meet these conditions !

Compensation

• You will be paid 1% of the value of each event (e.g. 500€ for a 50K€ event)

• Additional 50% bonus based on client satisfaction

• Potential full time hire (CDI) at end of freelance period

• You speak native French and you are fluent in English

• It is a huge plus if you also speak another European language

• You enjoy client interaction and working as part of a team

• You are very well organized and you pay attention to detail

• Step 1: Video call with a team member (15 minutes)

• Step 2: Speed dating with 4 to 5 team members (up to 1 hour and 30 minutes)