🚀 Join Our Team as a Software Consultant (Apprenticeship)! 🚀

Looking to kickstart your career and make an impact? We’re offering an apprenticeship opportunity for a Software Consultant to implement Powell Software solutions tailored to our clients’ needs. If you’re passionate about technology and customer success, this is the role for you!

🌟 Your Key Responsibilities:

Powell Teams Expert: Become an expert in implementing Powell Teams solutions, ensuring smooth technical and functional integrations for our clients.

Customer Support Champion: Provide continuous support to our customers, offering advice and best practices to meet their specific needs.

Trainer: Help our clients understand how our products work and guide them in deploying the tools effectively.

Relationship Builder: Maintain strong relationships with our existing clients, present new features, share the product roadmap, and gather feedback to continuously improve our solutions—all while reducing customer churn.

Product Team Collaborator: Work closely with our Product team to share customer insights and market trends, directly contributing to our product roadmap.

Problem Solver: Handle minor customer requests efficiently by collaborating with the support team, ensuring client satisfaction.

Strategic Advisor: Guide clients on best business practices and identify opportunities for additional consulting or auditing services.

Client Advocate: Act as the bridge between clients and our technical delivery team, ensuring their needs for evolution are communicated and addressed.

🌍 What You Bring:

• Bilingual in English and French: You are fluent in both written and spoken English and French.

• MS Office Enthusiast: You are skilled in using SharePoint and Teams.

• Customer-Focused: You have a passion for delivering exceptional customer service.

• Excellent Communication Skills: Your written and verbal communication is clear and effective.

• Curious Mindset: You love exploring new features and solutions.

• Organized and Autonomous: You excel at managing priorities and working independently, while being a great team player.

• CRM Proficiency: You are comfortable with configuring CRM and Customer Engagement Platforms.

  💼 Why You’ll Love Working With Us:

  • A professional yet friendly company culture that values your ideas.

  • A chance to work on an international scale, expanding your horizons.

  • Daily challenges that keep things exciting and help you grow.

  • A supportive, dynamic team where collaboration is key.

    Ready to take the next step in your career? Apply now for this apprenticeship and join us at Powell Software! 🌟

A first interview with the HR officer

A second interview with Haytham, our expert Software Consultant