Riot

Join one of our three product teams focused on a key aspect of our platform:

• Team Teach:

  Responsible for the Awareness and Nudges components, they manage the interaction between Albert and employees, focusing on educational progress and behavioral prompts.

• Team Practice

  Oversees the Simulation and Inbox functionalities, conducting phishing drills and analyzing emails to identify potential phishing threats.

• Team Sync

  Manages the Directory Syncing, Sonar, and Breaches modules, ensuring data synchronization and monitoring for security vulnerabilities.

Internally, we work around two fundamental principles: Curiosity and Ownership. These values transcend the way we work and how our teams are structured.

In a culture without PMs or tight deadlines, we are able to think from first principles and support each other across projects.

The Riot Sales team drives growth by addressing cybersecurity challenges across diverse markets. It is divided into two key segments:

• Enterprise Sales Team: Focused on organizations with over 2,500 employees, the team competes with major players like Proofpoint and KnowBe4, targeting an average deal size of €60k through new acquisitions and upselling. Notable clients include Veolia, L’Occitane, and Leroy Merlin.

• French Mid-Market Team: The first market launched at Riot, this team serves companies with 10 to 2,500 employees. With a seasoned methodology, they secure deals averaging €10k/year in 35 days. Key clients include Blablacar, Deezer, and Electra.

Both teams are supported by structured leadership, including a VP of Sales, Heads of Sales, Team Leaders, and Sales Executives working collaboratively to drive Riot’s expansion and establish leadership in cybersecurity solutions.

At Riot, the objective of the CS team is to make sure our customers are satisfied with our platform (ie. reaching their goals), extend their usage and make them become our best ambassadors.

We’re driving this through 3 main missions: Support, Onboarding and Expansion. Our CSMs are therefore responsible for the whole customer journey, from early usage of the platform to larger and deeper adoption of our product.

In Support, we’re guiding our users through settings questions or incidents they may encounter. In Onboarding, we’re setting up customer’s platform to provide value as fast as possible. In Expansion, we’re supporting our customers through their evolving needs and making sure they’re taking the most of all Riot modules, while keeping a strong focus on retention.

At the end of 2024, we’re managing 1500+ customers, from diverse industries and company sizes.

Our Operations Team drives the engine behind our success. Bringing together People and Marketing, this team is dedicated to empowering our people and amplifying our brand.

• People: We attract, retain, and nurture top talent, fostering a culture of excellence and enthusiasm.

• Marketing: We shape and share Riot’s story through impactful content, strategic campaigns, and engaging events that connect with clients, partners, and future team members.