SUEZ Digital Solutions is committed to improving the economic and environmental performance of local authorities and businesses in water management, recycling and waste recovery, thanks to SUEZ expertise, data analysis and Artificial Intelligence.
N°1 in Europe in smart metering solutions, world leader in smart water management and smart asset management solutions, our digital services also benefit more than 1 million citizens to develop the recycling and recovery of their waste.
Present in France, Italy, the UK, the USA, Australia and New-Zealand, our teams operate and deploy our solutions worldwide.

Description

As Head of Sales Support and Performance, you will lead in dotted management the sales team across multiple countries, driving revenue growth, strengthening customer relationships, and ensuring the effective execution of the sales strategy and associated objectives. You will play a key role in aligning local sales initiatives with global objectives while managing and mentoring a diverse, high-performing sales team. The sales teams stand in Digital Solutions and SUEZ BUs so the ability to develop a strong transversal collaboration will be key. The position reports to the Marketing Director of SUEZ Digital Solutions.

Responsibilities

Sales performance

• Develop a global sales strategy aligned with the company’s business objectives, market opportunities and commercial pipeline. Manage sales team performance through regular follow-up and implement actions needed.
• Structure the sales teams identifying mutualization opportunities. Develop cross-selling and up-selling strategies.

Analyze market trends, competitor activities, and customer needs to refine sales strategies in collaboration with sales team, solution lines, operations and marketing departments.

Sales support

• Coordinate the activities of sales teams across multiple countries. Provide support on local sales strategy.
• Organize trainings on products and sales’ methods. Identify the sales needs (documents / tools) and follow the development with marketing team.

• Mentor sales managers to build a high-performing, motivated team. Organize sales team seminar & virtual gathering.
  
  

Customer relationship management

• Build and maintain strong relationships with key customers, partners, and stakeholders.
• Represent SUEZ Digital Solutions at high-level customer meetings, industry events, and conferences.

• Ensure customer feedback is integrated into product and service improvements.

Performance monitoring and reporting

• Monitor and evaluate sales performance against KPIs and take corrective actions as needed.
• Prepare detailed sales forecasts, reports, and presentations for the Management Committee.
• Ensure compliance with corporate policies, local regulations, and ethical standards.

Market expansion and innovation

• Lead efforts to expand into new markets and segments by identifying and pursuing growth opportunities.
• Collaborate with solution lines, operations, marketing, and other teams to align sales initiatives with product innovations.
• Stay updated on industry trends and emerging technologies to maintain competitive advantage.

Profile required

Experience: At least 15 years in international sales, with a minimum of 5 years in a managerial role.
Proven experience leading and scaling sales teams in multiple regions and different entities.
Experience in selling complex technological products (min. 5 years) – software or hardware and software.

Education: Master’s degree or MBA in business, management, or related field.

Skills:

• Strong leadership and people management abilities.
• Excellent communication and negotiation skills at executive levels.
• Data-driven mindset with proficiency in CRM tools and sales analytics.
• Strategic thinker with the ability to execute operational plans effectively.
• Entrepreneurial spirit, taste for the field, great autonomy, and proactivity.
• Languages: Fluency in English and French is required; additional languages (e.g. Spanish) are highly desirable.