At SumUp, our mission is to create technology that is not only flexible and affordable but also intuitive and user-friendly. We’ve empowered millions of small businesses worldwide to manage their operations and payments seamlessly. As we continue to grow, one of our key ambitions is to strengthen the connection between businesses and their consumers.

The Consumer Tribe, a startup within SumUp, focuses on building products that transform transactions into simpler, more engaging, and meaningful experiences, while also enhancing consumers' financial well-being. In this role, you’ll have the autonomy to establish new processes, tackle significant challenges, and play a pivotal role in shaping the future of our team.

Are you a strategic product leader with a passion for innovation and a track record of driving successful product launches? We’re seeking a Senior Product Manager to take the helm of the SumUp consumer app, an ecosystem super app used by millions across 7 countries. You will lead the global expansion of the app to all key SumUp markets, playing a pivotal role in shaping its future.

What you’ll do:

• Global Product Expansion: Spearhead the worldwide rollout of the SumUp consumer app, ensuring seamless integration of SumUp’s portfolio of products
• Data-Driven Optimization: Analyze user behavior through funnel analysis to identify opportunities for improvement in merchant lead acquisition channels, driving data-informed product enhancements.
• Stakeholder Collaboration: Build and maintain strong relationships with cross-functional teams to drive innovation, aligning the app's development with the needs of diverse internal and external stakeholders.
• Product Lifecycle Management: Lead discovery of key problem spaces to deeply understand problems to be solved. Manage the entire lifecycle of the consumer app, from initial concept and launch to continuous optimization, expansion, and feature enhancement.
• Product Prioritization Juggle sprint plans to continuously deliver small items as well as the big rocks.

You’ll thrive in this role if you have:

• Proven Product Leadership: Have a strong history of driving product strategy and execution from concept to launch, with a focus on delivering exceptional user experiences.
• Strategic Visionary: Possess strong business acumen and the ability to balance competing priorities while building consensus among diverse, global stakeholders.
• Collaborative Innovator: Are a self-motivated, results-driven professional with excellent interpersonal skills and a proven ability to cultivate strong working relationships.
• Effective Communicator: Excel in fast-paced environments, with the ability to articulate complex ideas clearly and effectively to both technical and non-technical audiences.
• Mobile App Expertise: Have experience delivering a consumer-facing mobile app, ideally across multiple markets. Bonus points if your app connected merchants to consumers.
• You care about empowering people and embody our Values (Founder's Mentality, Team First and We Care).

Ready to lead the future of SumUp’s consumer app? Apply now to be part of our journey to empower millions of users worldwide.

Why you should join SumUp

• Be part of a welcoming and international community of 3,000+ people from over 50 nationalities across 12 global offices.
• SumUp Corporate Pension Scheme (qualifying earnings)
• Competitive Health Insurance Cover with Vitality (including optical, dental)
• Life Assurance cover with MetLife for 2 x your salary
• Learning & development budget: €2000/employee/year
• Babbel: unlimited access to the Babbel platform to learn up to 14 languages
• SumUp Sessions: Confidential, accessible self-care. A mental health & wellbeing tool available to all employees through access to licensed psychotherapists
• Fitness Matters: SumUp’s very own Fitness trainer with daily Zoom sessions. To focus on getting the heart rate up, leaving the desk for a while and having a great SumUp experience together!
• We get together regularly for breakfasts, team events, office parties and sports
• Break4me - 1 month paid sabbatical after 3 years of service

We believe in the everyday hero.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.