Created in 2016, Free2Move 🚀 simplifies mobility experiences by offering a wide range of services to meet the 🚘 transportation needs of everyone.

With Free2Move, you can:

• Rent a city car for your stay in Italy 🏖️
• Find the nearest charging station ♻️ for your electric vehicle in Europe
• Reserve parking during your weekend in Paris

All with just one click, on our web/mobile platform! 📲

Born from the merger of the Stellantis Group 🚗 and the startup TravelCar, Free2Move 🚀, thanks to its agility and pioneering spirit, has succeeded in establishing itself in just 6 years as a key player in revolutionizing mobility for all travelers.

Becoming the #1 choice for over 6 million users 👑, Free2Move operates in more than 170 countries across 5 continents, is available in 30 languages and 26 currencies. 5,000 partners trust us, and several hundred thousand vehicles are available!

If you want to join a team of 800 experts and work on bold international projects, then you're in the right place!

You will evolve in an ultra-dynamic, innovative, agile, internationally-oriented structure and join our talented teams, full of ideas and motivation, with multidisciplinary skills, at the crossroads of the digital ecosystem and the automotive sector, in full transformation.

💺 JOIN US! 💯 It's exciting, you'll see🔥!

As part of its growth, Free2Move Tunisia is looking for Key Account Booking agents to strengthen its teams.

Your missions:

• • Answer incoming calls from agencies requiring additional vehicles.
    
  • Answer incoming calls from B2B clients requiring a car rental reservation.
    
  • Search in the BO for a car to meet the client's needs, whether in the F2M clean fleet or at an agency.
    
  • If necessary, search for a car from external rental companies.
    
  • Create the reservation and inform the client (agency or B2B) of the availability of the car.
    
  • Manage extensions and returns in the BO.
    
  • Creating and processing invoices
  • Managing breakdown reservations
  • Checking various internal systems for mechanical and technical vehicle updates
  • Liaising with agencies on the updates
  • Ensuring customers qualify for replacement vehicles
  • Submitting warranty claims
  • Providing guidance and support to the agencies
  • Responding to emails via a ticket system

Expected skills:

• British English, comfortable both orally and in writing
  
• Basic knowledge of the rental and billing profession ideally
  
• Very comfortable with computer tools
  
• Ability to work with high quality standards, autonomously and in a team.
  
• Strong communication skills, as you will often communicate by phone.
  
• Excellent organisational skills
• Strong attention to detail
• Strong customer orientation
  
• Proficiency in Microsoft Office, especially Excel.

What we offer:

• Immediate start
• Attractive salary
• Objective bonuses
• 20% increase for night hours worked between 9 p.m. and 6 a.m.
• Hybrid position depending on autonomy level and KPIs
• 40-hour workweek, i.e., 8 hours/day
• 2 days off with flexible shifts and days off
• Work on Tunisian holidays with double pay for public holidays in Tunisia
• Permanent contract / Fixed-term contract with 20 annual leave days
• 4-week paid training in M+1

Working at Free2Move means joining a tribe where a culture of performance goes hand in hand with a good atmosphere. And it's also:

• A startup spirit supported by a large Group 🥇
• Depending on your mission, a possibility to work fully remote wherever you are, hybrid, or in our different offices! ⛵️
• The opportunity to revolutionize mobility with us! 🚘
• A thorough integration to start off well 🎁
• Many opportunities for advancement 📈
• Collaboration with multidisciplinary and international teams 💪🏼
• International projects to enhance your background! 🌍
• Restaurant vouchers worth 8 dinars per working day
• Group insurance!
• Football battles to unwind ⚽️
• We prioritize a relaxed work environment where everyone can dress comfortably while remaining professional. 👕
• ...This list is not exhaustive...

👀 Psst...! Here's a tip :) Apply, preferably, in English 🇺🇲