RESPONSABILITIES :

*Maintain and deploy new systems accordance with the processes (Checklist, CAB, patch management)

*Optimize and exploite the IT infrastructure and continue to manage the systems and applications

*Monitor, tune system & applications performance and resolution of incidents following alerts

*Participation in asset management

*Ensure that backups are working properly

*Ensure the link between production, clients and IT teams

*Connect with the clients. Ensure fast project setup between the team of the client and our own team (System / network / security questionnary)

*Licenses management

*Complete security review and help to ensure ISO 27001

*Provide helpdesk service to users in accordance with the SLA

*Provide quality documentation (DAT, SOP, User guides)

Technical environnement :

*Microsoft 365

*Windows 10 & 11

*Windows server 2016 to 2022

*Debian & Ubuntu Server

*Hyper V / Vmware

*Veeam Backup

*NAS Synology

*Active Directory

*Zabbix

*MDT

Entretien RH + Entretien technique