Do you want to be part of a mission-driven company that reconnects people with nature? Ready to explore a new opportunity at the Rocher Group?
Join the Yves Rocher brand!
'From the plant to the skin' — we oversee the entire lifecycle of our products. Becoming an Yves Rocher employee means joining a network of passionate, positive individuals, committed to protecting biodiversity while providing the best possible service to our customers.

The world is changing, transforming and Yves Rocher is fully aligned with this evolution. Together with the Data for Business Team, come and write a new page of Yves Rocher history, a story that has been unfolding since 1959!

In a multi-European market context with highly diverse customer behaviours, data is an essential tool to help better understand customer needs and their profiles.

This data expertise is held by our Data analysts who prepare and implement contact plans (email, postcard, SMS…) with our Retail or Digital customers in collaboration with the marketing teams.

Additionally, they analyse customer behaviours to identify new business levers to activate.

Finally, they help develop reporting tools to best support operational teams (marketing, retail, etc.).

This permanent optimization, linked to technological developments, different usages, different costs in our markets, is essential in our business model.

Your mission:

Prepare the contact plan:

• Optimization scorings and targeting

• Analysis of customer data

• File forecast

Implementation of the contact plan:

• Select customers for postcards, emails, wallet... depending on the quality and customer behaviour

• Creation of customer journeys on event

• Proactively suggest tests and discover more effective methods to improve performance

Analyse customer behaviour:

• Statistically analyse the successful performance of actions taken

• Explore and investigate new angles for understanding customer insights

• The market is constantly evolving, and it’s essential to help understand performance both on the website and in stores on very specific points

Performance monitoring:

• In collaboration with the field teams, process the data, structure it, and design dashboards that help improve their productivity

• Monitor the efficiency of our mailings, check the deliverability, and control the quality of our contact details

Project

• Implement of new targeting tools or personalization tools

• Define the easiest and smartest way to realise the project

Description du profil :

This offer is made for you if:

• You are able to adapt on projects according to priorities.

• You like change because you’re clever, positive, and motivated by finding alternative solutions on your own.

• You are curious, resourceful, and enjoy helping others through your work.

• You have a good knowledge of SQL and statistics.

• Python and Tableau would be a plus.

• You have a first experience in Data analysis with big volumes.

• You practice English or French with a professional level. (English is mandatory)

• You work effectively with other departments, even if they are non-expert of data and you are our ambassador to improve our processes.

• You are persistent and results-oriented: with you, our problems find a solution!

What we can offer you:

• Be part of family group with a French origin and an international dimension

• Work within a Breton and integrated brand: we are botanists, harvesters, manufacturers and retailers.

• Participate in integration, training and CSR initiatives internally.

• An internal mobility policy, with prospects for development towards other areas of expertise or professions

• A culture based on trust, respect, collaboration, accountability and where daring is encouraged.

Ready to make positive changes with us? Don’t wait and apply!

Rocher Group welcomes all talents and carefully analyses each application with the same attention regardless gender, sexual orientation, age, origin, or disability. We are convinced that diversity makes our Groupe stronger. Come and discover our values at: https://groupe-rocher.com/nos-valeurs>

Prêt(e) à faire bouger les lignes avec nous ? N’attendez plus et postulez !

Le Groupe Rocher accueille tous les talents et analyse chaque candidature avec la même attention sans distinction de genre, d’orientation sexuelle, d’âge, de culture, ou de handicap.

Comme pour la Nature, nous sommes convaincus que la diversité est une force pour nos entreprises.

Venez découvrir les valeurs que nous partageons sur : https://groupe-rocher.com/nos-valeurs>