You have a very important role to maximise the value we deliver to our clients, especially Private Equity and Infrastructure investment firms.
Your missions will include:
Lead the team of KAM & CSM for Altitude Finance
Recruitement, onboarding and training of new comer, as we are a fast growing team
Animation of the team, manage workload, support team members in their day to day challenge, as we keep onboarding new clients
Support the individual development of the team members to help them grow as we grow.
Take the lead as a KAM for our most strategic accounts, to stay connected directly to Altitude users.
Cultivate the link between the KAM team and the other teams
Through synergies and strategic alignement with Sales team
Through continuous feedback to the Product & Tech team, to improve the product and ease the customer support job
Connect with AXA Climate Consulting team to keep bringing value to our customers
Be a thought leader,
Represent Altitude during international conferences
Animate workshop and trainings for our clients
Host Altitude client club
8 years of professional experience, including at least 3 to 5 years in a KAM/CSM role for a SaaS company
Experience in Sustainability, Sustainable Finance, and Private Equity
Lean management and TPS experience are strong plus