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Wezen
il y a environ 1 mois

Customer Success Manager Wezen

SaaS platform for collaborative semantic content production.

Postuler
CDI
Levallois-Perret
Télétravail fréquent
Salaire : non spécifié
Bac +5
il y a environ 1 mois
Les compétences que l’on cherche
Aptitudes techniques
Pensée analytique
Shopify
Akeneo
Salesforce Commerce Cloud

Votre nouvelle entreprise

25 collaborateurs
Big Data
Âge moyen : 27
Créée en 2017

Wezen is a tech startup, we want whoever’s creating texts to publish online, to do so using the platform.
Created in 2017 we are today a team of 25 wezers in two offices: Paris and Manila. Also we are part of a bigger group called Datawords.

At Wezen we reinvent Semantic content (text) production to make it simple for every single language. That’s why we are building a SaaS platform where content owners, copywriters and translators collaborate in an innovative way to produce content at the highest quality level. Our key innovations (such as Semantic Distance Mapping) allow hidden content structures and correlations to be revealed.

The past 2 fantastic years have fueled our ambition to build a European leader in content management software. Building the best product is only possible thanks to the commitment and creativity of our team, while having fun.
We are at this stage where we need to move from being a start-up to a scale-up!

Our differentiator? Customers and team members appreciate our will to help tackle challenges!

Vos missions au quotidien

The solutions engineer team faces the following challenges: Implement Wezen for our clients and drive innovation.

Client oriented projects

Each solutions engineer is responsible for its own clients. It means that you will be responsible for the success of your projects.
To achieve so you will handle the following tasks:

  • Understand clients environment and processes
  • Build plans to integrate Wezen platform within this organization
  • Define users onboarding strategy
  • Supervise operations

Product oriented projects

Solutions engineers are also responsible for the improvement of the Wezen platform.
To achieve so you will handle the following tasks:

  • Drive development projects with outsourced providers
  • Collect users feedback then provide analysis
  • Check new features quality before the kick-off in production
  • Suggest improvements

Ce que l’on cherche

Must have:

  • Graduated from an Engineering School

  • Experience: Junior (0-2 years experience)

  • Great analytical skills

  • Tech Lover

  • Fluency in French/English

  • Ability to discuss with a wide range of profiles (Developers, Translators, Copywriters, Clients)

Nice to have

  • Previous experience in a start-up

  • Experience using Salesforce Commerce Cloud, Akeneo, Shopify, Adobe Experience Manager, etc…

  • Experience in a foreign country

Nos étapes de recrutement

  • No more cover letters!

  • One interview with a senior member of the Wezen Team

  • One interview with a Wezen co-founder

  • One final interview at the office

Chiffres clés

En bref

Année de création

2017

Nombre d'employés

25

Âge moyen

27

Turnover

0


Le lieu de travail

66 Rue de Villiers, 92300 Levallois-Perret, France
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