The role :

Permanent contract to be filled as soon as possible. Based in Paris 17th.

Clarins launched REBOOT in 2020, a global transformation program for operations and finance information processes and systems.

The transformation program aims to implement a new standard model for all of the group's subsidiaries, in order to respond to the new challenges posed by digitalization and the rise of e-Commerce.

This transformation is based on Infor M3 (on prem) and Workday (Cloud).

As part of the global Skill Center team, the IT Project Manager Infor M3 Supply Chain oversees and coordinates activities within their scope (Logistics, Forecasting, Industrial, etc.), ensuring alignment with business objectives and operational efficiency.

What you’ll do :

Support the Users Community / Foster Operational Efficiency

• Ensure M3 functionalities availability:
  • IT issues managed and resolved by appropriate IT partners.
  • Business or data issues raised to relevant Users/Key Users.
• Provide first-line support to Users/Key Users of the Skills Center.
• Identify recurring issues and establish action plans.
• Contribute to user training initiatives.
• Manage support KPIs and communicate with key internal customers.
• Collaborate with solution editors and AMS for day-to-day follow-ups.

Be the Core Model Guardian

• Maintain updated technical and functional knowledge of your scope.
• Ensure solution consistency and maintainability.
• Keep documentation up-to-date for all changes.

Design and Implement the Application Roadmap

• Contribute to the solution backlog, integrating items from editor release notes.
• Design features within the backlog, assessing associated impacts.
• Estimate feature complexity and prioritize based on operational needs.
• Plan and oversee all phases of the roadmap (evolutions, small projects, testing, documentation, Go Live support).

Manage Your Area of Responsibility

• Guarantee the quality of service provided to Users:
  • Maintain simple, maintainable, and harmonized processes/tools.
  • Manage new features/incidents without regressions.
  • Communicate effectively (updates, unavailability, workarounds).
• Manage AMS partners:
  • Monitor service resilience and partners’ skill levels.
  • Ensure service performance and best practices application.
• Act as the functional M3 expert, supporting dashboards and integrations.
• Promote good practices within the Reboot community (IT resources, users).
• Train backups within the Skills Center team.
• Participate in Skill Center meetings (management committees, solution committees, M3 Change Advisory Boards).
• Deliver the roadmap by initializing and following planning.
• Manage small projects, including resource workload, capacity planning, and reporting.
• Provide regular communication and reporting to management.

Description du profil :

You are :

• Open-minded and thrive in a team-oriented environment.
• Comfortable working in a multicultural setting and adaptable to diverse perspectives.
• Naturally inclined to educate and mentor, fostering the growth of others.
• Skilled in effective communication, building strong relationships with stakeholders at all levels.
• Proactive, bringing innovative ideas and solutions to the table.
• Decisive, with the ability to analyze facts, weigh pros and cons, and make informed decisions.

You have :

• A Master’s degree in a relevant field.
• 5 to 10 years of experience as an M3 Project Manager or Consultant, preferably in an international and multicultural context.
• Strong expertise in Infor M3, particularly within Supply Chain modules (e.g., Logistics, Forecasting, Industrial).
• Proven experience in technical and application support, as well as in IT processes and methodologies (e.g., ITIL, CMMI).
• Technical and functional proficiency in M3, with the ability to deliver both high-level and detailed specifications.
• Solid problem-solving and system analysis capabilities.
• Exceptional project management skills, including the ability to organize activities, manage time, and control budgets effectively.
• A good command of English, both written and spoken.

We have :

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d’être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA.  We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

Our job offers are accessible to candidates with RQTH status. If you have a disability that requires us to adapt our recruitment process, please contact us at mission.handicap@clarins.com

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.