Main responsibilities:

• Respond to emails from HomeExchange members.

• Assist members in finding their ideal exchange, ensuring they have the best possible vacation experience.

• Support them in case of difficulties, such as cancellations or damages during an exchange, in coordination with HomeExchange’s support teams.

• We are looking for a bilingual Italian speaker.

• Proficiency in English is essential.

• A good knowledge of at least one of the following languages is a plus: French, Spanish, German, Portuguese, or Dutch.

• Excellent written and verbal communication skills.

• Interest in leisure, travel, and hospitality industries.

• Ability to prioritize and multitask effectively.

• Autonomy in a fast-paced startup environment.

• Proactive mindset and problem-solving attitude.

• Team spirit and a positive attitude.

• Experience in customer relations.

HomeExchange and its team are committed to opposing all forms of discrimination. We actively promote diversity and inclusion by fostering a respectful and welcoming work environment where everyone can find their place, express their talents, and build their career. Every application will be carefully reviewed—don’t hesitate, apply now!

HomeExchange Benefits

• Meal vouchers

• Subscription to our platform

• Alan health insurance (75% coverage)

• Afterworks, breakfasts, and other team bonding moments

• Comfortable offices in central Paris

• A close-knit and friendly team!